3474 customer service 2023 English-speaking jobs in Amsterdam

transaction monitoring and reporting systems aligned with institutional client needs (transaction indexing service ... Nice to have * Experience with a Rollup-as-a-Service solution (Caldera, Conduit). * Knowledge of Ethereum

Success and Service Management Use customer, service, and performance insights to inform account strategy ... Job SummaryThe Senior Manager, Customer Success & Service Management (Networks) leads and develops a ... The role is accountable for balancing customer outcomes, service reliability, and revenue retention, ... team of Customer Success Managers and Service Managers to deliver a consistent, high‐quality post‐sales ... customer experience.

You will provide superior customer service to clients, ensure Service Level Agreements and customer expectations ... Strong analytical skills with attention to details Relevant experience in finance, preferably in shared service

DescriptionThe Field Service Engineer represents Shellback Semiconductor Technology at customer semiconductor ... Field Service Engineer operates with urgency and full ownership of assigned customer issues, driving ... capability combined with professional customer engagement in semiconductor fabrication environments. ... The engineer must successfully complete all required customer fab training and site access certifications ... through calibration, parameter verification, and functional validation Deliver technical training to customer

Key Responsibilities:  Provide Tier 2 support for ViewPoint, resolving complex incidents and service ... on accuracy, controls, and risk management Ability to manage multiple priorities while maintaining service

Customer Service Strategy Implement and maintain customer service strategies, policies, and procedures ... Maintain and track existing customer service KPIs, ensuring service levels are consistently met. ... Strong understanding of customer service principles and practices, with a customer-centric mindset. ... Proficient in using customer service software, ticketing systems, and CRM tools. ... Experience managing or supporting BPO / outsourced customer service teams is a bonus.

As a Manager in our Service team, you'll originate and lead complex CCaaS customer service transformations ... The work Do you thrive at the intersection of strategy and technology in customer service operations? ... CCaaS, CRM, Agentic AI), unlocking scalable and intelligent service Experiences, and turn ambitious customer ... Enabling organizations to handle customer interactions and service requests efficiently and consistently ... across channels, while balancing customer experience, cost, risk, and performance.

At BESTSELLER e-Commerce, our Customer Service team is at the heart of our customer success. ... We are now looking for a Customer Service Supervisor to help lead part of our dynamic and international ... You’ll help lead part of our Customer Operations team. ... You understand that great customer experiences start with engaged and empowered teams and you know that ... side: mentoring your team, streamlining operations, and making sure we’re always raising the bar for customer

Resolve customer issues efficiently, maintaining high standards of service. ... As we continue to grow, we are looking for a dedicated and proactive Customer Service Specialist to join ... Key Responsibilities: Manage customer conversations and respond to customer inquiries via email, chat ... Proactively take steps to enhance the customer experience. ... Ability to respond to customer questions using social media.

Service Data Team. ... service operations. ... service data team is able to deliver for the business.Location - Hybrid: 3 days a week from our Amsterdam ... Service or e-commerce environments is a strong advantage, particularly if coupled with a focus on operational ... We are committed to an inclusive culture and a customer-first mindset.

This role sits at the intersection of solution engineering, customer success and digital consulting. ... initiatives, focusing on speed, reliability, and a consistently exceptional customer experience. ... You'll be responsible for identifying customer requirements and systems landscape, and translating ... Stellar's AI agents can operate alongside human support employees, independently resolving 70% of customer ... Identify and translate customer requirements into high-quality agent and integration designs Serve as

and inspire a remote customer support team to deliver exceptional service and maintain high levels of ... service quality and strong customer satisfactionProvide guidance, mentorship, and ongoing support to ... and implement effective solutionsReview and approve leave requests while maintaining team balance and service ... customer satisfaction. ... We are currently looking for a Customer Support Team Lead in Netherlands.In this role, you will lead

This role is ideal for professionals who combine paid advertising expertise with a strong customer service ... We are hiring Marketing Customer Support Specialists to support advertisers using digital advertising ... adherence to SLAs, productivity targets, and quality KPIsProactively identify initiatives to improve service ... knowledge of social media platforms and digital advertising fundamentalsExcellent communication and customer ... service skillsAbility to work independently and as part of a teamMeal allowance: €7.63 per working dayHealth

customer experiences. ... service level agreements (SLAs), and contributing to overall customer satisfaction. ... delivery, ensuring adherence to technical specifications and customer expectations Conduct regular quality ... , renewal and termination of cooperation; Manage third-party repair service partner Service provider ... contract management, service provider performance management; Service provider operation and management

service operations and help deliver an exceptional customer experience. ... Overview A leading electric vehicle manufacturer is seeking a skilled Service Technician to support its ... through structured training and knowledge sharing .Requirements Professional experience in vehicle service ... time and ready for delivery.Collaborate with local and regional teams to share knowledge and improve service

Joining Hypersolid as our Customer Success Manager Cloud & Hosting means becoming the primary point of ... environment (preferably managed services, platforms, or DevOps context). 2+ years of experience in customer ... success, service management, service delivery, or a comparable role. ... You drive both client satisfaction and service performance by monitoring SLAs and KPIs, running service ... Additional tasks: Own and manage the client service rhythm (service reviews, reporting, actions, follow‐up

About the Role: Yardi is seeking individuals who combine a strong technical aptitude with a customer-service ... Outstanding customer service skills with a genuine desire to exceed expectations and ensure client satisfaction ... Your ability to combine technical expertise with a customer-centric approach will be instrumental in ... Provide exceptional customer support during product implementations and software upgrades, ensuring a

Job Description: We are looking for a reliable and customer-focused Customer Service Representative ... communication skills Customer service experience preferred, but not required Ability to work ... well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service ... professional and courteous communication at all times Follow established company processes and service ... Key Responsibilities: Handle customer inquiries via phone and email Assist clients with travel

interaction and the first escalation point for customer queries within Field Service.Initiate and execute ... corrective & preventive actions to achieve goals with the right timing, quality, and resources.Close customer ... Service SOPs are implemented and followed by the team.Manage the team of Field Service Technicians ( ... improvement ideas to generate service business and lower costs.Ensure Field Service KPIs are reached ... FST) and daily field service activities for the full product range.

improvements, to enhance service delivery and customer satisfaction. ... Extensive leadership experience in Customer Service Operations, Service Delivery or equivalent. ... Leads the creation of comprehensive service documentation, delivery instructions, and customer-facing ... are tailored to support the business's growth aspirations and customer needs. ... introductions (NPI), ensuring the creation of delivery instructions, normative hours, and customer-facing