
Supports the development and administration of processes, tools, and techniques for deployments projects within the Global Business Project Organization (BPO) roadmap. Reviews end-to-end business processes to identify and address operational, financial, and technological risks and implications. Assists countries and project managers to guarantee service and project success. Designs, communicates, and implements business analysis services. Ensures user community engagement and mobilization. Supports gap analysis, requirement identification, and project completion. Assists with testing coordination, knowledge transfer, training, and documentation creation. Conducts data gathering and analysis. Delivers and administers the implementation of a support model.