3384 customer service 2024 English-speaking jobs in North Holland

systems or scalable microservices Background in cloud infrastructure, Kubernetes, or managed platform service

Customer Retention & Loyalty Develop and oversee customer retention strategies, including onboarding ... Implement feedback loops to continuously improve the customer experience based on insights. ... You will develop a compelling go-to-market (GTM) strategy, drive demand across new and existing customer ... Partner with product and customer support teams to improve user satisfaction, NPS, and lifetime value ... and execute Shoparize’s end-to-end marketing function from brand and positioning to lead generation, customer

Provide executive summary of metrics, customer requests and needs as required. ... Leverage broad-based industry knowledge and marketplace expertise to ensure customer success related ... Directs, measures and drives teams to deliver on business unit Scorecard KPIs and customer SLAs Review ... business performance to ensure client satisfaction Management, ownership and co-ordination of elevated customer ... procedures and directives (e.g. weekly/monthly/quarterly revenue processing, forecasting, invoicing, and customer

Provide executive summary of metrics, customer requests and needs as required. ... Directs, measures and drives teams to deliver on business unit Scorecard KPIs and customer SLAs Review ... Leverage broad-based industry knowledge and marketplace expertise to ensure customer success related ... business performance to ensure client satisfaction Management, ownership and co-ordination of elevated customer ... procedures and directives (e.g. weekly/monthly/quarterly revenue processing, forecasting, invoicing, and customer

Provide executive summary of metrics, customer requests and needs as required. ... Leverage broad-based industry knowledge and marketplace expertise to ensure customer success related ... Directs, measures and drives teams to deliver on business unit Scorecard KPIs and customer SLAs Review ... business performance to ensure client satisfaction Management, ownership and co-ordination of elevated customer ... procedures and directives (e.g. weekly/monthly/quarterly revenue processing, forecasting, invoicing, and customer

Customer Focus: Ability to address customer needs effectively. ... the Software Development Team implementing and extending complex system functionality to serve our customer ... Customer focus, Empathy and Ownership are the values in the team to guide us on our journey and building

You'll be a key player in driving customer success through their cloud journey, providing technical ... in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer ... We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing ... responsibilities Designing and implementing complex, scalable, and secure AWS solutions tailored to customer

SaaS and/or e-commerce space is a plus Strong communication skills and the ability to build meaningful customer ... real way We’re looking for someone who has: 1+ years of experience in sales, business development, or customer-facing

Project Leadership: Orchestrate cross-functional bid teams (R&D, Quality, Supply Chain) to deliver customer ... cutting-edge R&D and a transparent, farm-to-factory supply chain, you act as the entrepreneurial “voice of the customer

all aspects of our customer integration process improvement initiatives. ... About The Position The Project Manager, Customer Integrations will be responsible for orchestrating ... This includes: Process Analysis & Optimization: Thoroughly understand, map, and analyze existing customer ... integration timelines Standardization & Playbook Development: Lead the initiative to standardize customer ... Improvement & Pattern Recognition: Proactively identify patterns, trends, and common challenges in customer

You will also help ensure customer success by increasing focus and technical accountability to our most ... our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer ... driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer ... resource management accountability Experience resolving complex and important escalations with senior customer ... pre-sales, technical architecture, customer success, or consulting role Understanding of solution architecture

Travel to customer engagements (around 30% of the month). ... The Senior Enterprise Architect is a customer-facing enterprise domain expert applying broad technical ... Enterprise Cloud Architect determines which Optimizely and third party technologies to leverage in customer ... Architecture both within the solution engineering community, as well as within the broader sales and customer ... capabilities Conduct architecture and technical workshops that may include enablement sessions Manage customer

Experience in measuring content performance and its impact on customer behavior. ... Measure and evaluate how different types of content influence customer behavior and outcomes. ... With a deep understanding of how content influences customer behavior, you'll provide actionable ... insights that drive our content strategy, enhance user experience, and ultimately improve customer outcomes ... Provide insights into content performance and its impact on lead generation, conversion rates, and customer

You’ll lead, develop, and grow a team of Solution Engineers while partnering with Sales, Customer Success ... Strategic Account Focus: Partner with Sales and Pre-Sales Leadership to drive customer outcomes, leverage ... Cross-Functional Collaboration: Strong capability to work seamlessly across Sales, Services, Customer ... combines strategic vision, technical expertise, and people management to propel business growth and customer ... the technical evaluation process in the sales cycle across key industries, ensuring alignment with customer

The Business Analyst will be a product expert capable of leading the customer to leverage the best business ... of the Professional Services team, working to scope and deliver solutions to our existing and future customer ... work experience preferably in software industry • 2 years + minimum experience in a similar role • Customer ... requirements, specifications, business processes and recommendations related to proposed solutions at customer ... gathering for new and existing projects as necessary. • Have strong IT skills. • Be able to understand customer

accurate and up-to-date customer information. ... to ensure smooth operations and enhanced customer experience. ... This position involves a mix of administrative, organizational, external events and customer-facing tasks ... CRM System Management Maintain and update the Customer Relationship Management (CRM) system, ensuring ... Communication & Coordination Monitor and manage the sales inbox, ensuring timely and professional responses to customer

accurate and up-to-date customer information. ... to ensure smooth operations and enhanced customer experience. ... This position involves a mix of administrative, organizational, external events and customer-facing tasks ... CRM System Management Maintain and update the Customer Relationship Management (CRM) system, ensuring ... & Coordination Monitor and manage the sales inbox, ensuring timely and professional responses to customer

Experience in influencing a buying cycle and maturing customer relationships Ability to identify customer ... pains and develop compelling value propositions that focus on delivering customer value Outstanding ... base Negotiate and manage renewals, both centralized and decentralized, with a focus on maximizing customer ... ;s strategic value proposition during the renewal cycle Maintain accurate records of opportunities, customer ... rights with regards to your personal information, please reach out to [email protected] Functie Customer

Conduct tailored, high-impact demos and create customer proposals that align SafetyCulture’s platform ... Serve as the voice of the Manufacturing customer—feeding insights back to internal teams to influence ... Collaborate cross-functionally with Product, Customer Success, and Marketing to shape account strategy ... Ability to thrive in a collaborative, fast-moving team environment where customer impact comes first. ... Self-starter capable of outbound prospecting and demand creation into a specific target ideal customer

service - but you must be able to sell. ... role is a mix of business development, sales, marketing, networking, recruitment, team management, customer