3406 customer service English-speaking jobs in North Holland

wants to further professionalise Customer Service and make it future-proof. ... Freelance Customer Service Transformation Lead - Product & After-Sales FYRON is developing rapidly and ... That is why we are looking for a Customer Service Transformation Lead who can bring structure, improve ... Important: This assignment requires experience in Customer Service within an organisation that develops ... You will analyse the current Customer Service processes, identify bottlenecks and translate these into

customers to maximise customer success and service delivery Liaise with our customer service teams to ... Knowledge and Experience Proven experience of managing customer relationships, customer success and service ... accounts through: Customer Success and Service Delivery Create an engaged relationship with your Buyer ... At Hellios, we are guided by an ethos centred on delivering unparalleled service quality and innovative ... multiple stakeholders in B2B (minimum 3 years) Experience of managing data in a high-quality analytical service

, and customer-focused Customer Service Representative to join our team. ... Perform other customer service-related duties as assigned. ... Customer Service Representative Department: Customer Experience Employment Type: Full-Time Work Arrangement ... Meet established customer service, quality, and productivity standards. ... Previous customer service, hospitality, sales, travel, or administrative experience preferred.

You are: You are an expert in customer service and contact centers, with an understanding of the customer ... help clients optimize and transform their customer service solutions. ... We transform CRM, CCaaS and customer service ecosystems through platform modernization, Conversational ... about customer support in a digital, self-service manner and you're ready to apply your knowledge to ... , and selling duties such as: Working in-depth with customer service and support business processes and

on service KPIs and customer performance; Build and maintain strong customer relationships through regular ... service reviews; Ensure incidents, escalations and customer requests are handled effectively; Drive ... or service teams; Strong knowledge of SLA management, KPI reporting and customer success; Experience ... and Engineering to deliver exceptional service. ... outstanding service delivery to customers worldwide.

Customer‐focused mindset with experience supporting regional organizations and dealer networks. ... We are committed to driving the future of transportation with cutting‐edge technology and a customer‐centric ... Support toll free number access, PO creation and customer facing availability of the needed information ... Design, implement and improve related processes in close collaboration with the Service provider. ... Monitor and interpret new and evolving EU regulations impacting service, repair, diagnostics, sustainability

Develop and implement operational strategies to improve delivery processes and customer service. ... This role ensures the efficient and timely service delivery of products while maintaining high customer ... The Regional Field Delivery Manager is responsible for overseeing and managing service operations supporting ... We design, manufacture, and service the products and solutions that keep the world connected. ... QUALIFICATIONS Formal Engineering qualification in a related field Proven experience managing field service

Resolve customer issues efficiently, maintaining high standards of service. ... As we continue to grow, we are looking for a dedicated and proactive Customer Service Specialist to join ... Key Responsibilities: Manage customer conversations and respond to customer inquiries via email, chat ... Proactively take steps to enhance the customer experience. ... Ability to respond to customer questions using social media.

**Purpose of the role**To provide an excellent level of customer service to the international customers ... service and provide the best possible outcome for customer experience* Good time management and pro-active ... Guiding and assisting our customers on the following aspects: + Welcome customers as they enter the Guest Service ... College Degree and at least 2 years of experience in Retail, Hospitality or other related industry (customer ... Results of regular Global Blue knowledge tests (pass/fail)* DBK Feedback**Competencies*** Dedicated to customer

The role ensures that service partners meet Geely Auto standards for customer experience, capacity, quality ... The role ensures that service partners meet Geely Auto standards for customer experience, capacity, quality ... Customer-oriented mindset with a strong focus on supporting regional organizations and dealer networks ... Cooperate and work closely with our workshop partners on Customer satisfaction and take appropriate actions ... service network and authorized Body and Repair network.

Cyber Security Analyst – Audit will execute audits, strengthen compliance frameworks, and align security strategies across legacy and modern technology environments. The role requires 4+ years of experience in cybersecurity, IT audit, risk management, or compliance and knowledge of global regulatory frameworks (SOX, GDPR, ISO).

Booking.com is seeking a proactive Test Engineer II to join the Customer Service Software Engineering ... The role focuses on testing Pega customer service workflows from an agent perspective, driving risk-based ... Test and validate end-to-end Pega customer service workflows from an agent perspective while integrating ... testing Non-functional testing Observability Soft Skills Coaching Communication Stakeholder management Customer

Translate customer and market requirements into clear service specifications. ... Conduct market, customer, and internal analysis to identify service opportunities. ... The role ensures services are commercially competitive, operationally deliverable, and aligned with customer ... Demonstrated customer focus, combined with strong planning and organisational skills and a continuous ... Create and maintain service documentation including service descriptions, scopes of work, and SLAs, ensuring

As a Senior Service Designer, you contribute to this ambition by giving the customer, the business, and ... In addition, you can also work on location at the customer. ... At Essense, we believe in customer-centric collaboration to move the world forward. ... design methods such as stakeholder maps, journey maps, service scenarios, service blueprints A strong ... Map insights and foresight across the customer experience Make complex information transparent and visual

Management (ITSM) and Customer Service Management (CSM). ... Customize and configure ServiceNow ITSM and CSM modules, including Incident, Problem, Change, Service ... Design, configure, develop, and implement solutions on the ServiceNow platform, specializing in IT Service

experience stacks across ecommerce, marketing, and customer service. ... service applications) and at least 1+ year hands on experience on GenAI topics Language proficiency ... Engineer, you will design and implement technical solutions that bring GenAI, agentic workflows, and customer ... should be able to propose architectures using agent-based orchestration for Customer Tech use cases ... Knowledge of agentic patterns and workflow automation strategies in Customer Technology contexts - you

We are looking for a Customer Relations Manager Benelux to lead customer service excellence across the ... AID) Your profile Solid experience in Customer Service / Customer Operations / CX Proven track record ... professionals Ensure high-quality delivery from external customer service partners Enable efficient, ... Regional leadership & stakeholder management Act as Customer Service Subject Matter Expert (SME) for ... Vendor management & operational oversight Manage and oversee third-party customer service providers (

What we're looking for An inclusive mindset Strong customer service and sales skills. ... Previous retail or related customer service experience. Language skills: Fluent in English. ... Contribute to a team that is responsible for the store's success through customer service, merchandising ... Determine and meet the specific needs of each customer with kindness and creativity, making sure every

Data Scientist (AI & Customer Service)About the RoleWe're expanding AI capabilities in Customer Service ... products, design and evaluate experiments, measure business impact, and help shape how AI improves customer

Service strategy, pricing & monetization Define customer journeys, price points, and monetization models ... The Senior Solution Manager Digital Services owns and shapes the digital service portfolio, ensuring ... Define and steer digital service strategy, roadmap, and priorities in alignment with the segment and ... TASK & RESPONSIBILITIES Ownership of the digital service portfolio (lifecycle & business success) End-to-end ... Work Setup: Hybrid Required Travel: Ocassional travel availability Location: Amersfoort, NL, 3818 LE Customer