2966 customer service English-speaking jobs in North Holland

Support service reviews, reporting and service catalogue management. ... Monitor service risks, including business continuity and potential service disruptions. ... About the role As an IT Service Manager, you will act as a trusted advisor on service management, risk ... help drive a consistent approach to service management. ... Monitor service performance against agreed SLAs and KPIs.

Manage supply-chain traceability project implementation in Greater China for European and US brands. Responsibilities include managing regional relationships, providing platform training, and collaborating on product improvements. Requires 10+ years in the textile industry.

Care in regional Customer Experience forums and ensure customer insights inform broader Service & Repair ... ## Principal Customer Experience Specialist - Service & Repair EMEAApply: Flexible Work Arrangement: ... within a global organisation* Knowledge of customer journey mapping, service design, Lean, Six Sigma ... Care, Service Operations, Continuous Improvement, or a related field* Leading Customer Experience, NPS ... self-service solutions* Promote a customer-centric culture by sharing best practices and coaching teams

our customer service technology stack. ... Strong understanding of customer service technology stacks, including automation and telephony. ... service and fulfillment operations. ... This includes Salesforce as our core CRM, automation and self-service platforms, and telephony systems ... Lead selection, implementation, and optimization of automation, self-service, and telephony platforms

Our partner is looking for an Automation Engineer (Customer Service) based in Netherlands. ... This is an engineering role focused on transforming repetitive Customer Service operations into scalable ... Work closely with Customer Service and engineering stakeholders to identify repetitive processes and ... Service. ... Develop self-service workflows for billing and data-related requests, including payment method updates

gap Leading regular customer facing service reviews with reporting aligned to the contractual and DLR ... relationship Minimum 8+ years of experience in a customer facing roles in a service company, preferably ... Managing service-related customer escalations and complaints including their recording, management, escalation ... Experience with Service Management, preferably of more complex international customers. ... Job Description Leads the end-to-end holistic delivery of the overall operational service for our strategic

Looking for a position where customer service and logistics come together? ... As a Customer Service Officer at Arvato, you are at the heart of the logistics operation. ... Work in an international environment, solve daily challenges, and help deliver outstanding service to ... service or logistics support role Strong Microsoft Excel skills A background in logistics, supply ... You are organized, customer-focused, and comfortable working in a fast-paced logistics environment.

Resolve customer issues efficiently, maintaining high standards of service. ... As we continue to grow, we are looking for a dedicated and proactive Customer Service Specialist to join ... Key Responsibilities: Manage customer conversations and respond to customer inquiries via email, chat ... Proactively take steps to enhance the customer experience. ... Ability to respond to customer questions using social media.

Develop and implement operational strategies to improve delivery processes and customer service. ... This role ensures the efficient and timely service delivery of products while maintaining high customer ... The Regional Field Delivery Manager is responsible for overseeing and managing service operations supporting ... We design, manufacture, and service the products and solutions that keep the world connected. ... QUALIFICATIONS Formal Engineering qualification in a related field Proven experience managing field service

We are looking for a Customer Relations Manager Benelux to lead customer service excellence across the ... AID) Your profile Solid experience in Customer Service / Customer Operations / CX Proven track record ... professionals Ensure high-quality delivery from external customer service partners Enable efficient, ... service providers (BPOs) Ensure performance against service levels, quality standards, and FTE plans ... Service Subject Matter Expert (SME) for Benelux within EMEAP Serve as a key interface between regional

Belangrijkste vereisten5+ years in customer operations, customer service, or operations management Proven ... Overview In this role you lead Fastned's customer service operations, guiding a team of 10 and managing ... You'll monitor service levels and customer experience, turning insights into actions that enhance the ... Coordinate with internal and external stakeholders to enhance processes and share customer insights ... journeys and scale support Ensure the external partner delivers an industry-leading customer experience

As a Senior Service Designer, you contribute to this ambition by giving the customer, the business, and ... In addition, you can also work on location at the customer. ... At Essense, we believe in customer-centric collaboration to move the world forward. ... design methods such as stakeholder maps, journey maps, service scenarios, service blueprints A strong ... Map insights and foresight across the customer experience Make complex information transparent and visual

Management (ITSM) and Customer Service Management (CSM). ... Customize and configure ServiceNow ITSM and CSM modules, including Incident, Problem, Change, Service ... Design, configure, develop, and implement solutions on the ServiceNow platform, specializing in IT Service

customer interactions into actionable portfolio improvements, innovation priorities, and service concepts ... Voice of Customer : Gather and translate customer needs, pain points, and feedback obtained through direct ... Service Strategy Facilitation : Facilitate and support the service strategy process for the FDV business ... Service Product, Solution & Campaign Launches : Lead the development and launch of new service products ... Willingness to travel for customer visits, market analysis, and internal collaboration.

We are looking for a Customer Relations Manager Benelux to lead customer service excellence across the ... AID) Your profile Solid experience in Customer Service / Customer Operations / CX Proven track record ... professionals Ensure high-quality delivery from external customer service partners Enable efficient, ... Regional leadership & stakeholder management Act as Customer Service Subject Matter Expert (SME) for ... Vendor management & operational oversight Manage and oversee third-party customer service providers (

Overview In this role you lead a growing international customer service team in Amsterdam, driving a ... This position offers ownership of service improvements and a meaningful impact on the brand's customer ... operations in a corporate, tech, retail or similar environment Strong familiarity with customer service ... leadership and ability to build trust during change Experience in sizeable international customer service ... service software process improvement

Company Lawyer, Capital Markets (Legal and Corporate Officer, SPVs) Service Line: Capital Markets Location ... You will also help strengthen our client service delivery and contribute to mentoring junior colleagues ... capital markets, structured finance, and/or securitizations (., ABS, RMBS, CLO, covered bonds) Client service

Journey and service design: Map critical customer journeys (employee, manager, vendor, customer, consumer ... Procurement, IT, Customer Operations). ... Digital and self-service experience: Drive adoption and quality of self-service, knowledge management ... governing, and continuously improving customer journeys spanning multiple towers (e.g., Finance, HR, ... (business, engineering, information systems, or related); advanced degree preferred. 8-12+ years in customer

Manage Service Requests: Monitor and execute incoming tickets for customer installations, troubleshooting ... service or data center environment preferred. ... Iron Mountain is seeking a hands-on, detail-oriented Service Delivery Technician, Data Centre to join ... key member of our critical environment team, you will act as the direct physical support for vital customer ... In this role, your daily work directly safeguards the physical technology foundations that keep our customer

solution as the best choice to meet customer needs. ... and demonstrating how it helps the customer meet their objectives. ... Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer ... We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. ... Fosters and develops customer champions while establishing technical credibility with clients and account