2485 customer service English-speaking jobs in Amsterdam

Requirements 2+ years of experience in Customer Service, Customer Experience, Logistics Customer Service ... Customer Service for Chinese Cross-border E-commerce Platforms Manage relationships with Customer Service ... Build Consumer Customer Service Operations Build the end-consumer Customer Service function covering ... SLA & Customer Service KPI Management Establish and continuously optimize key Customer Service KPIs, ... European Customer Service management, or building a Benelux Customer Service function from 0 to 1 will

Translate customer service objectives into practical plans and KPIs, balancing customer satisfaction, ... As Senior Customer Service Manager, you will combine hands‐on leadership with the opportunity to improve ... You will also coordinate with international customer service colleagues and retail stakeholders. ... Working alongside another Customer Service Manager and reporting to the Director of Strategy and Operations ... how a growing international service team operates.

Support service reviews, reporting and service catalogue management. ... Monitor service risks, including business continuity and potential service disruptions. ... About the role As an IT Service Manager, you will act as a trusted advisor on service management, risk ... help drive a consistent approach to service management. ... Monitor service performance against agreed SLAs and KPIs.

Manage supply-chain traceability project implementation in Greater China for European and US brands. Responsibilities include managing regional relationships, providing platform training, and collaborating on product improvements. Requires 10+ years in the textile industry.

customers to maximise customer success and service delivery Liaise with our customer service teams to ... Knowledge and Experience Proven experience of managing customer relationships, customer success and service ... accounts through: Customer Success and Service Delivery Create an engaged relationship with your Buyer ... At Hellios, we are guided by an ethos centred on delivering unparalleled service quality and innovative ... multiple stakeholders in B2B (minimum 3 years) Experience of managing data in a high-quality analytical service

our customer service technology stack. ... Strong understanding of customer service technology stacks, including automation and telephony. ... service and fulfillment operations. ... This includes Salesforce as our core CRM, automation and self-service platforms, and telephony systems ... Lead selection, implementation, and optimization of automation, self-service, and telephony platforms

Our partner is looking for an Automation Engineer (Customer Service) based in Netherlands. ... This is an engineering role focused on transforming repetitive Customer Service operations into scalable ... Work closely with Customer Service and engineering stakeholders to identify repetitive processes and ... Service. ... Develop self-service workflows for billing and data-related requests, including payment method updates

on service KPIs and customer performance; Build and maintain strong customer relationships through regular ... service reviews; Ensure incidents, escalations and customer requests are handled effectively; Drive ... or service teams; Strong knowledge of SLA management, KPI reporting and customer success; Experience ... and Engineering to deliver exceptional service. ... outstanding service delivery to customers worldwide.

Looking for a position where customer service and logistics come together? ... As a Customer Service Officer at Arvato, you are at the heart of the logistics operation. ... Work in an international environment, solve daily challenges, and help deliver outstanding service to ... service or logistics support role Strong Microsoft Excel skills A background in logistics, supply ... You are organized, customer-focused, and comfortable working in a fast-paced logistics environment.

Resolve customer issues efficiently, maintaining high standards of service. ... As we continue to grow, we are looking for a dedicated and proactive Customer Service Specialist to join ... Key Responsibilities: Manage customer conversations and respond to customer inquiries via email, chat ... Proactively take steps to enhance the customer experience. ... Ability to respond to customer questions using social media.

Belangrijkste vereisten5+ years in customer operations, customer service, or operations management Proven ... Overview In this role you lead Fastned's customer service operations, guiding a team of 10 and managing ... You'll monitor service levels and customer experience, turning insights into actions that enhance the ... Coordinate with internal and external stakeholders to enhance processes and share customer insights ... journeys and scale support Ensure the external partner delivers an industry-leading customer experience

**Purpose of the role**To provide an excellent level of customer service to the international customers ... service and provide the best possible outcome for customer experience* Good time management and pro-active ... Guiding and assisting our customers on the following aspects: + Welcome customers as they enter the Guest Service ... College Degree and at least 2 years of experience in Retail, Hospitality or other related industry (customer ... Results of regular Global Blue knowledge tests (pass/fail)* DBK Feedback**Competencies*** Dedicated to customer

Develop and implement operational strategies to improve delivery processes and customer service. ... This role ensures the efficient and timely service delivery of products while maintaining high customer ... The Regional Field Delivery Manager is responsible for overseeing and managing service operations supporting ... We design, manufacture, and service the products and solutions that keep the world connected. ... QUALIFICATIONS Formal Engineering qualification in a related field Proven experience managing field service

As a Senior Service Designer, you contribute to this ambition by giving the customer, the business, and ... In addition, you can also work on location at the customer. ... At Essense, we believe in customer-centric collaboration to move the world forward. ... design methods such as stakeholder maps, journey maps, service scenarios, service blueprints A strong ... Map insights and foresight across the customer experience Make complex information transparent and visual

financieren van terrorisme ’ (Wwft) Contribute to team performance and continuous improvement of client service

Management (ITSM) and Customer Service Management (CSM). ... Customize and configure ServiceNow ITSM and CSM modules, including Incident, Problem, Change, Service ... Design, configure, develop, and implement solutions on the ServiceNow platform, specializing in IT Service

Overview In this role you lead a growing international customer service team in Amsterdam, driving a ... This position offers ownership of service improvements and a meaningful impact on the brand's customer ... operations in a corporate, tech, retail or similar environment Strong familiarity with customer service ... leadership and ability to build trust during change Experience in sizeable international customer service ... service software process improvement

solution as the best choice to meet customer needs. ... and demonstrating how it helps the customer meet their objectives. ... Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer ... We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. ... Fosters and develops customer champions while establishing technical credibility with clients and account

service, you may just be the Talent we are looking for. ... service, you may be just the new colleague we are looking for. ... understand the value of personalized attention and know how craft unexpected moments with a rich level of customer ... that follow: Positive attitude Good communication skills Committed to delivering high levels of customer ... and know how to treat even the most extraordinarily different experiences with the same rich level of customer

The ideal candidate brings a minimum of 8 years of experience in customer experience or customer service ... Minimum 8 years of experience in Customer Experience or Customer Service Management within a B2B environment ... Act as the escalation point for complex customer issues ensuring exceptional service delivery. ... Strong understanding of customer service operations within logistics, supply chain, or industrial sectors ... Partner with Sales, Supply Chain, Logistics, and Finance to improve service levels and operational performance