2310 customer service English-speaking jobs in Amsterdam

Our partner is looking for a Customer Service & Technical Support Team Lead based in Netherlands. ... Act as the primary escalation point for complex customer service and technical support cases. ... Lead, mentor, and support a remote team of customer service and technical support representatives. ... The role focuses on managing remote support teams, improving service quality, and resolving complex customer ... Previous experience leading, supervising, or coaching customer service and technical support teams.

The role of the Operations Manager contributes to the quality of customer service by ensuring an optimal ... management of stock, service and maintenance. ... Brand Ambassador in managing Customer Reclaim and guidelines on After Sales – act as a point of reference ... Service‐oriented, proactive to propose improvements and support other team members. ... Management and coordination Team management – Manage BOH Teams (Stock/Sales & Service team/Cashiers),

operations, service quality, technical support, warranty management, and customer satisfaction in the ... aftersales performance, including workshop operations, spare parts supply, technical capability, and customer ... The After Sales Service Manager The After Sales Service Manager is responsible for overseeing aftersales ... Key Responsibilities Establish and improve aftersales service systems, processes, and standards for the ... Strong understanding of automotive service operations, warranty processes, and dealer management.

Introductie Join Arvato in Echt as a Customer Service Specialist and support global clients in a fast-paced

Resolve customer issues efficiently, maintaining high standards of service. ... As we continue to grow, we are looking for a dedicated and proactive Customer Service Specialist to join ... Key Responsibilities: Manage customer conversations and respond to customer inquiries via email, chat ... Proactively take steps to enhance the customer experience. ... Ability to respond to customer questions using social media.

customer relationships Lead Service Account Plans and identify growth opportunities Collaborate with ... portfolio and customer base Commercial mindset and customer focus Strong collaboration and communication ... skills Experience in Service, Service Sales, or Account Management is a plus Why This Opportunity Broaden ... Strategic Account Directors and internal teams Support a consistent and high-quality customer experience ... This role is ideal for individuals looking to expand their commercial exposure, strengthen customer engagement

Cyber Security Analyst – Audit will execute audits, strengthen compliance frameworks, and align security strategies across legacy and modern technology environments. The role requires 4+ years of experience in cybersecurity, IT audit, risk management, or compliance and knowledge of global regulatory frameworks (SOX, GDPR, ISO).

Customer-first mindset with a strong focus on service quality and operational excellence. ... The customer in scope is Amazon, our biggest account. ... to Amazon, consistently delivering strong service levels and execution excellence. ... service level standards, as well as support transformational projects applicable to the order fulfilment ... You will also liaise with Versuni's carrier partners and the logistics service providers, to resolve

Efficiently deliver groceries using our Flink e-bikes or e-scooters, ensuring timely and reliable service ... Responsibilities: Represent the face of Flink, ensuring exceptional customer experiences at every doorstep

Journey and service design: Map critical customer journeys (employee, manager, vendor, customer, consumer ... Procurement, IT, Customer Operations). ... governing, and continuously improving customer journeys spanning multiple towers (e.g., Finance, HR, ... Digital and self-service experience: Drive adoption and quality of self-service, knowledge management ... business, engineering, information systems, or related); advanced degree preferred. 8–12+ years in customer

, and excellent customer service. ... Interpersonal SkillsStrong interpersonal and communication skills, focusing on customer empathy and professionalism ... IT Service Desk Technician | Temporary Amsterdam, reference 2026-00872 Job description The employee ... Familiarity with ITSM tools like ServiceNow, Freshservice, or Jira Service Management. ... will handle end-user support and service requests, with a strong focus on adaptability, self-management

customer experiences. ... service level agreements (SLAs), and contributing to overall customer satisfaction. ... delivery, ensuring adherence to technical specifications and customer expectations Conduct regular quality ... , renewal and termination of cooperation; Manage third-party repair service partner Service provider ... contract management, service provider performance management; Service provider operation and management

You will act as a key customer interface, drive regional performance against agreed service metrics, ... This is an exciting opportunity for a customer-focused service leader who wants to play a key role in ... levels of customer satisfaction.Drive regional service performance against agreed KPIs, including system ... activities to drive operational efficiency.Manage customer and OEM warranty obligations, including claims ... performance obligations, and commercial alignment across the regional portfolio.Act as the primary customer

Your work directly impacts customer service operations and contributes to building scalable, future‐ready ... Do you want to design and operate a cloud-based contact center platform that supports critical customer ... We focus on customer experience, sustainability, and building a future‐proof bank, conducting annual ... transportation pass Working environment You will join an international, multidisciplinary DevOps team within the Customer

The team drives improvements in service quality and effectiveness and aims to enable self-service for ... Customer support experience. What we offer A competitive compensation package. ... Meet your team We're the Service Platform Product Unit. ... issues within TomTom's online products and ensure they are fixed in a timely manner to enable the best customer ... We support Product Development and IT Service Management to ensure we get the most out of our tools and

Your key responsibilities will include: Customer Service: Offering a rewarding shopping experience—from ... Perks and rewards: Staff discounts, "Sales Assistant of the Month" award, "Customer Service Excellence ... service and store operation skills in real-time with the guidance of an experienced trainer, right there ... as: A Brand Ambassador – bringing our values, products, and services to life to deliver exceptional service ... to visual displays and stock levels for each style, colour, and size, to satisfy customer demand.

To empower every food moment around the world, whether it’s through customer service, coding or couriers ... Every time a customer decides where to order, they're picking a side.  ... At the heart of the JET Customer League are our values and behaviours. ... By truly living our values and embodying our behaviours, we’re building a customer-first culture which

Operational Excellence & Customer Service Oversee order performance, inventory, and service levels. ... Drive continuous improvement in service delivery and customer experience. ... with key strategic Quick Service Restaurant (QSR) and foodservice partners across Europe. ... Core Competencies Strategic Customer Partnership Cross-Functional Collaboration Customer-Centric Mindset ... Track key deliverables, timelines, and customer commitments.

Customer; Supports customers with engineering-, technical advice, applicable service solutions and determine ... Monitors, follows-up and provides answers and solutions to Customer issues;. ... For our EMEA region, headquartered in Amsterdam, we are seeking to recruit a Customer Support Engineer ... within the customer and Embraer organization, with high sense of urgency and importance;. ... (Customer Account Manager) to act as first level of interaction between Embraer and our Business Jet

service skills A passion for retail and sales Desire to learn Ability to perform basic maths and general ... satisfaction to every customer, following the end-to-end customer journey – from entering the store ... ACCOUNTABILITIES: To achieve personal KPI s and contribute to overall store performance Deliver total customer ... other duties are required from the management team REQUIREMENTS FOR SUCCESS : Team Player Demonstrate customer