2887 customer service English-speaking jobs in Amsterdam

You are: You are an expert in customer service and contact centers, with an understanding of the customer ... help clients optimize and transform their customer service solutions. ... Job Description Customer Experience and Service Transformation Manager Mgmt Consulting Manager Senior ... We transform CRM, CCaaS and customer service ecosystems through platform modernization, Conversational ... about customer support in a digital, self-service manner and you're ready to apply your knowledge to

customers to maximise customer success and service delivery Liaise with our customer service teams to ... Knowledge and Experience Proven experience of managing customer relationships, customer success and service ... accounts through: Customer Success and Service Delivery Create an engaged relationship with your Buyer ... At Hellios, we are guided by an ethos centred on delivering unparalleled service quality and innovative ... multiple stakeholders in B2B (minimum 3 years) Experience of managing data in a high-quality analytical service

You are: You are an expert in customer service and contact centers, with an understanding of the customer ... help clients optimize and transform their customer service solutions. ... We transform CRM, CCaaS and customer service ecosystems through platform modernization, Conversational ... about customer support in a digital, self-service manner and you're ready to apply your knowledge to ... , and selling duties such as: Working in-depth with customer service and support business processes and

, and customer-focused Customer Service Representative to join our team. ... Perform other customer service-related duties as assigned. ... Customer Service Representative Department: Customer Experience Employment Type: Full-Time Work Arrangement ... Meet established customer service, quality, and productivity standards. ... Previous customer service, hospitality, sales, travel, or administrative experience preferred.

our customer service technology stack. ... Strong understanding of customer service technology stacks, including automation and telephony. ... service and fulfillment operations. ... This includes Salesforce as our core CRM, automation and self-service platforms, and telephony systems ... Lead selection, implementation, and optimization of automation, self-service, and telephony platforms

Cyber Security Analyst – Audit will execute audits, strengthen compliance frameworks, and align security strategies across legacy and modern technology environments. The role requires 4+ years of experience in cybersecurity, IT audit, risk management, or compliance and knowledge of global regulatory frameworks (SOX, GDPR, ISO).

on service KPIs and customer performance; Build and maintain strong customer relationships through regular ... service reviews; Ensure incidents, escalations and customer requests are handled effectively; Drive ... or service teams; Strong knowledge of SLA management, KPI reporting and customer success; Experience ... and Engineering to deliver exceptional service. ... outstanding service delivery to customers worldwide.

Develop and implement operational strategies to improve delivery processes and customer service. ... This role ensures the efficient and timely service delivery of products while maintaining high customer ... The Regional Field Delivery Manager is responsible for overseeing and managing service operations supporting ... We design, manufacture, and service the products and solutions that keep the world connected. ... QUALIFICATIONS Formal Engineering qualification in a related field Proven experience managing field service

Manage escalations and resolve service issues and customer concerns. ... Enhance customer experience and reduce cost-to-serve. ... Lead performance reviews with internal customers and external service providers. ... Drive service excellence through KPI, SLA, and operational performance management. ... Manage outsourced facilities service providers and ensure contractual compliance.

**Purpose of the role**To provide an excellent level of customer service to the international customers ... service and provide the best possible outcome for customer experience* Good time management and pro-active ... Guiding and assisting our customers on the following aspects: + Welcome customers as they enter the Guest Service ... College Degree and at least 2 years of experience in Retail, Hospitality or other related industry (customer ... Results of regular Global Blue knowledge tests (pass/fail)* DBK Feedback**Competencies*** Dedicated to customer

Resolve customer issues efficiently, maintaining high standards of service. ... As we continue to grow, we are looking for a dedicated and proactive Customer Service Specialist to join ... Key Responsibilities: Manage customer conversations and respond to customer inquiries via email, chat ... Proactively take steps to enhance the customer experience. ... Ability to respond to customer questions using social media.

Develop and implement operational strategies to improve delivery processes and customer service. ... This role ensures the efficient and timely service delivery of products while maintaining high customer ... Job Description The Regional Field Delivery Manager is responsible for overseeing and managing service ... Qualifications Formal Engineering qualification in a related field Proven experience managing field service ... Customer relationship management. Operational planning and resource optimization.

The role ensures that service partners meet Geely Auto standards for customer experience, capacity, quality ... The role ensures that service partners meet Geely Auto standards for customer experience, capacity, quality ... Customer-oriented mindset with a strong focus on supporting regional organizations and dealer networks ... Cooperate and work closely with our workshop partners on Customer satisfaction and take appropriate actions ... service network and authorized Body and Repair network.

The role ensures that service partners meet Geely Auto standards for customer experience, capacity, quality ... Customer-oriented mindset with a strong focus on supporting regional organizations and dealer networks ... Cooperate and work closely with our workshop partners on Customer satisfaction and take appropriate actions ... service network and authorised Body and Repair network. ... The role As Service Network Expert you support the development, operation, and optimisation of the authorised

Booking.com is seeking a proactive Test Engineer II to join the Customer Service Software Engineering ... The role focuses on testing Pega customer service workflows from an agent perspective, driving risk-based ... Test and validate end-to-end Pega customer service workflows from an agent perspective while integrating ... testing Non-functional testing Observability Soft Skills Coaching Communication Stakeholder management Customer

As a Senior Service Designer, you contribute to this ambition by giving the customer, the business, and ... In addition, you can also work on location at the customer. ... At Essense, we believe in customer-centric collaboration to move the world forward. ... design methods such as stakeholder maps, journey maps, service scenarios, service blueprints A strong ... Map insights and foresight across the customer experience Make complex information transparent and visual

experience stacks across ecommerce, marketing, and customer service. ... service applications) and at least 1+ year hands on experience on GenAI topics Language proficiency ... Engineer, you will design and implement technical solutions that bring GenAI, agentic workflows, and customer ... should be able to propose architectures using agent-based orchestration for Customer Tech use cases ... Knowledge of agentic patterns and workflow automation strategies in Customer Technology contexts - you

solution as the best choice to meet customer needs. ... Experience working in or alongside a customer success, professional services, or consulting capacity. ... Fosters and develops customer champions while establishing technical credibility with clients and account ... Handles customer technical due diligence and risk management processes to ensure complex mobile and scheduling ... Track record of developing customer champions and technical trust‐based relationships in enterprise accounts

What we're looking for An inclusive mindset Strong customer service and sales skills. ... Previous retail or related customer service experience. Language skills: Fluent in English. ... Contribute to a team that is responsible for the store's success through customer service, merchandising ... Determine and meet the specific needs of each customer with kindness and creativity, making sure every

Data Scientist (AI & Customer Service)About the RoleWe're expanding AI capabilities in Customer Service ... products, design and evaluate experiments, measure business impact, and help shape how AI improves customer