2088 customer service English-speaking jobs in Amsterdam

We are looking for a dedicated Customer Service Specialist to join a world-leading technology business ... A service-oriented mindset with the ability to be diligent and responsive to customer needs. ... Build trusted working relationships with external customers and internal stakeholders to ensure quality service

our customer service technology stack. ... Strong understanding of customer service technology stacks, including automation and telephony. ... service and fulfillment operations. ... This includes Salesforce as our core CRM, automation and self-service platforms, and telephony systems ... Lead selection, implementation, and optimization of automation, self-service, and telephony platforms

our customer service technology stack. ... Strong understanding of customer service technology stacks, including automation and telephony. ... service and fulfillment operations. ... This includes Salesforce as our core CRM, automation and self-service platforms, and telephony systems ... Lead selection, implementation, and optimization of automation, self-service, and telephony platforms

Strong customer focus and service-oriented attitude. Good subcontractor management experience. ... Job Title Service Project Manager Distribution Job Description As a Service Project Manager, you are ... responsible for planning, coordinating, and executing customer RMR (Retrofit, Modifications and Revisions ... You will be responsible to achieve the best overall project result for both Vanderlande and the customer ... Manage project scope, ensuring clear definition of deliverables and alignment with customer expectations

Journey and service design: Map critical customer journeys (employee, manager, vendor, customer, consumer ... Procurement, IT, Customer Operations). ... governing, and continuously improving customer journeys spanning multiple towers (e.g., Finance, HR, ... Digital and self-service experience: Drive adoption and quality of self-service, knowledge management ... business, engineering, information systems, or related); advanced degree preferred. 8–12+ years in customer

solution as the best choice to meet customer needs. ... Experience working in or alongside a customer success, professional services, or consulting capacity. ... Fosters and develops customer champions while establishing technical credibility with clients and account ... Handles customer technical due diligence and risk management processes to ensure complex mobile and scheduling ... Track record of developing customer champions and technical trust‐based relationships in enterprise accounts

The organization has an informal working atmosphere where quality, teamwork and customer focus are at ... Requirements MBO working and thinking level or equivalent; Strong organizational and communication skills; Customer-focused ... support the Service Manager with the daily coordination of the workshop. ... Job Description As a Workshop Coordinator, you are the central link within the service department and ... You ensure customers receive excellent service, schedules run smoothly, and communication between the

Our platform connects people, systems, data and AI to help organizations deliver more personalized service ... , improve operational efficiency and build stronger customer relationships. ... At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration ... We are looking for individuals with subject matter expertise in AI-powered customer experience, a proven ... At Genesys, we are transforming the customer experience landscape with empathy, innovation, and intelligent

As a Service Project Manager, you are responsible for planning, coordinating, and executing customer ... Strong customer focus and service-oriented attitude Experience in working in matrix organizations with ... You will be responsible to achieve the best overall project result for both Vanderlande and the customer ... Manage project scope, ensuring clear definition of deliverables and alignment with customer expectations ... Key Responsibilities Lead and coordinate all phases of the assigned RMR service projects, from contract

customer experiences. ... service level agreements (SLAs), and contributing to overall customer satisfaction. ... delivery, ensuring adherence to technical specifications and customer expectations Conduct regular quality ... , renewal and termination of cooperation; Manage third-party repair service partner Service provider ... contract management, service provider performance management; Service provider operation and management

Cyber Security Analyst – Audit will execute audits, strengthen compliance frameworks, and align security strategies across legacy and modern technology environments. The role requires 4+ years of experience in cybersecurity, IT audit, risk management, or compliance and knowledge of global regulatory frameworks (SOX, GDPR, ISO).

We are looking for a Technical Product Manager to join our Customer Service Platform team. ... Customer Service interactions are increasingly complex, time‐sensitive and multi‐step, often spanning ... In this role, you will own and evolve the foundational platform capabilities that power Customer Service ... You will operate at the centre of a multi‐year transformation to modernise our Customer Service landscape ... Strong product judgement and the ability to balance customer, business and technical needs.

The team drives improvements in service quality and effectiveness and aims to enable self-service for ... Customer support experience. What we offer A competitive compensation package. ... Meet your team We're the Service Platform Product Unit. ... issues within TomTom's online products and ensure they are fixed in a timely manner to enable the best customer ... We support Product Development and IT Service Management to ensure we get the most out of our tools and

Your work directly impacts customer service operations and contributes to building scalable, future‐ready ... glance Do you want to design and operate a cloud-based contact center platform that supports critical customer ... challenges Working environment You will join an international, multidisciplinary DevOps team within the Customer

Passionate about automobiles and improving customer service and retail environments. ... communications, and the complete customer journey. ... Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, ... Experience the showroom journey – Interact with product experts, explore the space, and evaluate service ... Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up

customer delivery, satisfaction, and service‐related discussions. ... Translate customer needs into actionable service requirements across the chain. ... Title: Customer Success Manager Location: Amsterdam, The Netherlands Role Overview The Customer Success ... Ensure alignment between operational teams and customer expectations. ... , service roadmaps, and improvement plans.

Your key responsibilities will include: Customer Service: Offering a rewarding shopping experience—from ... Perks and rewards: Staff discounts, "Sales Assistant of the Month" award, "Customer Service Excellence ... service and store operation skills in real-time with the guidance of an experienced trainer, right there ... as: A Brand Ambassador – bringing our values, products, and services to life to deliver exceptional service ... to visual displays and stock levels for each style, colour, and size, to satisfy customer demand.

Soft Skills & Core Competencies: Exceptional customer service orientation with a friendly, professional ... Qualifications: 3+ years of professional experience in an AV service/support role or similar position

The Application Engineer role is integral to our collaborative efforts with the sales and customer service ... Thoroughly review and evaluate customer supplied 3D CAD data, DFM and RFQ's and assist the customer in ... Our Application Engineers operate across a diverse range of industries and service lines. ... A broad knowledge of all service offerings is essential, allowing the Application Engineer to advise ... initiation and account growth across our EMEA customer base.

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