3540 customer service English-speaking jobs in Amsterdam

Monitor customer usage patterns and provide feedback to the CSM team to enhance customer satisfaction ... What you will learn: Customer Success best practices: Learn how CSMs drive customer satisfaction, growth ... world of customer success and support our clients in their journey. ... A problem-solving mindset with a positive, customer-first attitude. ... At Workwize, we're looking for a Customer Success Manager Intern who is excited to dive into the

One or more years of retail and/or customer service experience preferred. ... A team player who can collaborate effectively and provide excellent customer service. ... Athlete, you play a key role in delivering a premium consumer experience by understanding individual customer

Key Responsibilities Offering customers a high level of service through styling advice, product knowledge ... With a dedicated team by your side, you'll take the lead in delivering exceptional service and operational ... performance of your department Leading a team of sales assistants to achieve excellent standards of service ... Amsterdam, North Holland, Netherlands As the Department Manager, you play a crucial role in building great customer ... experience Prior retail or customer‐facing experience Fluent in English Motivation You enjoy creating

Are you passionate about customer service and ready for an exciting challenge in one of the H&M HOME ... Your personal qualities also include: A passion about customer service, people and interior design. ... Your to-do list includes: Provide excellent customer service in your store and coach your team to always ... keep our customer top of mind. ... service and ensuring optimal and efficient store operations.

managers with 10+ years' work experience, deep understanding of supply chain planning in high tech (service ... industry or consultancy) Deep understanding of planning and supply chain concepts, where experience in service ... supply chain manager that is able to deliver business impact by applying planning concepts in the ASML customer ... You drive for customer impact while balancing cost and capital, you consider the interests of different ... supply chain Integrating the complete customer demand in the ASML plan cycle Achieving performance targets

This role reports directly to the Director of Service Operations. ... team and oversee the successful delivery of Fastned's service operations projects across Europe. ... Oversee the planning, execution, and delivery of all infrastructure and service operations projects, ... About the role As Head of Projects you will lead the Project Management Office for the Service Operations ... Proven track record of delivering complex, multi-site infrastructure or service operations projects (

Success, and Service Account Management, providing a truly holistic operational leadership role. ... Coordinate and deliver small, one-time projects across BENELUX and UK&I, focusing on service delivery ... Drive adoption and lifecycle management for Microsoft and Aptean solutions, ensuring high-quality service ... the teams within Aptean and at the customer. ... Demonstrable experience in customer negotiation and commercial discussions.

automation, in‐app guidance, and self‐service. ... As we grow across Europe and beyond, Customer Success is central to our long‐term mission. ... We are seeking our first VP of Customer Success to lead our global CS function and serve as a strategic ... to maximize customer value and drive exceptional retention outcomes across our B2B SaaS platform. ... What you'll own As our first VP of Customer Success, you will define and execute the global strategy

At the heart of the JET Customer League are our values and behaviours. ... Every time a customer decides where to order, they're picking a side. ... Focusing on scaling experiments that optimize customer engagement and marketing effectiveness is where ... By truly living our values and embodying our behaviours, we're building a customer‐first culture ... such as segmentation, churn prediction, recommendation systems, and uplift modeling to improve the customer

provision of Customer Service through the customer service tools and platforms, ensuring alignment with ... Booking.com's Customer Service is essential for an exceptional global service experience, driving ... , innovate our process and enable our customer service agents to focus fully on delivering the best service ... A good understanding and interest in Customer Service would be preferred. ... Our Customer Service team is at the heart of this mission, and we are dedicated to equipping them with

Platforms to ensure seamless service delivery, scalability, and operational efficiency.Conduct solution ... identification and management for final delivery, system integration, production deployment and end customer ... Engineering, IT, OSS/BSS, Frontend, Backend, Middleware, Telemetry, Operations, Security, Vendors, and Customer-Facing ... These include:High analytical skillsA high degree of initiative and flexibilityHigh customer orientationHigh ... empower the business with agile digital at scale to deliver unprecedented levels of performance and customer

Provide excellent customer service – identify problems and ensure plans are in place to remedy them. ... service. ... is responsible for maximising the efficiency of our business centres to ensure we deliver fantastic customer ... person will be a highly organised, creative problem solver who is commercial, continually thinks of the customer

Customer Service Domain Knowledge: Extensive familiarity with customer service strategy, operations, ... Customer-Centricity & Service Focus: Commitment to enhancing customer service through data and insights ... Shape and execute a visionary strategy for data and analytics in Customer Service, ensuring the team ... This is a pivotal role in shaping how Customer Service (CS) evolves through AI-led automation, requiring ... Strategic mindset & Innovation: Staying ahead of industry trends in data analytics, customer service,

in a professional manner and build robust customer relationships. ... abreast of developments regarding Brainlab and competitive products and services Deliver high level customer ... The field service position will be reporting directly to the Regional Manager and you will be based from ... service Training for the role is 4 to 6 weeks and is conducted at our headquarters in Munich and also ... assignments Complete every installation or service assignment efficiently and in a timely manner Communicate

You will work closely together with all colleagues from the Service Hub such as the Customer Support ... creation, implementation, and maintenance on our multilingual Help Center, Chatbot, and Customer Service ... your (customer-focused) writing skills. ... You will experience a steep learning curve of improving the (digital) customer experience and developing ... communication processes and procedures, and other projects such as optimizations within our customer

, with the ability to effectively manage Service Desk activities. ... Primary Skills: Experience: Minimum of 3 years of experience in Service Desk operations, providing support ... Incident Management: Proficient in logging, triaging, and resolving incidents, service requests, and ... ITSM Knowledge: Good understanding of Incident, Service Request, Change, and Problem Management processes ... ITSM Tool: Proficient in using ServiceNow ITSM tool for incident management and service request execution

As a Service Engineer, you will play a key role in ensuring the technical quality, efficiency, and sustainability ... This position combines hands-on technical support with proactive advisory work, supporting committees, service ... and improvement strategies. • Collaborate closely with internal and external experts, suppliers, and service ... software such as Siemens, Allen-Bradley, or Beckhoff. • Proven problem-solving and analytical skills in a service

Monitor and manage customer service KPIs, maintenance budget, and associated action plans to ensure efficiency ... We are seeking a Service Delivery Manager to ensure the operational continuity of systems responsible ... As a Service Delivery manager, you will also help us to: Develop and implement maintenance strategies ... aligned with customer needs, encompassing spare parts management, software updates, and support team ... maintaining high availability levels and overseeing the ongoing development of these systems to meet customer

Collaboration and Stakeholder Management Collaborate closely with security teams, operations teams, customer ... Reporting and Governance: Generate Bi‐Weekly reports for Service Control Meetings, Monthly Service Governance ... an accurate reflection of service delivery status. ... teams, and third‐party vendors to ensure timely service delivery. ... Ensure adherence to SLAs and KPIs defined in the service level description.

As a Service Delivery Manager you support your team and help them with tasks related to our service and ... Identify areas for improvement and implement service improvement plans. ... Monitor service performance and ensure our services meet the agreed standards. ... Manage and resolve service incidents while making sure the impact on customers is minimized. ... To help us achieve our ambitious goals we are now looking for a Service Delivery Manager to join our