1992 customer service English-speaking jobs in Amsterdam

They will help foster a culture of excellence, collaboration, and service orientation within the Customer ... Promote and maintain a congenial, productive, collaborative, and service‐oriented work culture within ... the Customer Success team. ... Job Description The Manager of Customer Success oversees a multifaceted team of Customer Success Managers ... projects and initiatives within Assent's Customer Experience department.

Support the development of new products and service offerings that enhance revenue and customer value ... The team operates at the intersection of monetization and pricing strategy, industry and customer segment

Full‐stack service design. ... What you'll do Build the service ecosystem. ... Service design as a coordinated practice does not yet exist at Adyen. ... Map and own the end‐to‐end service journey for Platform Engineering. ... The role blends service design, UX strategy, and hands‐on design consultancy.

high customer satisfaction. ... We are committed to driving the future of transportation with cutting-edge technology and a customer-centric ... Service Delivery: Manage incident responses, problem resolution, and routine service requests to maintain ... resolution of user issues and service requests. ... The role We're looking for an experienced IT Infrastructure & Service Lead to take charge of our cloud

Lead service reviews and operational planning with internal and customer teams. ... point of contact for the customer. ... Track service performance and operational metrics. ... Align infrastructure operations with customer workload requirements. ... Your responsibilities will include: Customer Infrastructure Ownership Serve as the primary technical

Success Manager, Service Manager, or Project Manager; this can be a natural next step, and you don't ... We are looking for a Customer Success Manager who takes ownership of client programs, translates complex ... About the role We're building out our Customer Success capability, and we're looking for someone to lead ... keep programs moving, from week one In parallel, design the operational processes and cadences for Customer ... this is a role that will keep evolving as you do What you bring Relevant experience Experience as a Customer

Customer Success Operations Manager - Planhat Corsearch – Amsterdam, North Holland, Netherlands At Corsearch ... The Role We are looking for a hands‐on, results‐driven Customer Success Operations Manager to join our ... This role is critical in driving operational excellence, building and scaling our customer journey and ... You will be the primary owner and administrator of Planhat, our central Customer Success platform, and ... ensuring our team has the systems, data, and processes needed to deliver value and exceptional customer

Efficiently deliver groceries using our Flink e-bikes or e-scooters, ensuring timely and reliable service ... Responsibilities: Represent the face of Flink, ensuring exceptional customer experiences at every doorstep

Service team and operational stakeholders to improve service-related tooling reducing customer friction ... You will work closely with stakeholders across Marketing, CRM, Customer Service, and other Product teams ... scope will include our iOS and Android apps, CRM touchpoints such as email and push notifications, and service-related ... tooling that helps us create a better customer experience before and after purchase. ... You will be responsible for the full product lifecycle: understanding customer problems, defining the

The Studio Assistant will handle daily studio operations, including customer service, preparing invoices ... REQUIREMENTS Excellent Communication and Customer Service skills Available on Monday, Wednesday and Friday

Role Objective The Sales & Service Lead is integral to the elevating the guest experience at ALO. ... Sales & Service Leader Lead an exceptional guest experience on the floor through assessing the level ... They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead ... Lead Schedule The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the ... Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development

environment (preferably managed services, platforms, or DevOps context). 2+ years of experience in customer ... success, service management, service delivery, or a comparable role. ... You drive both client satisfaction and service performance by monitoring SLAs and KPIs, running service ... Additional tasks: Own and manage the client service rhythm (service reviews, reporting, actions, follow-up ... Service Manager (Cloud & Hosting) What are you going to do?

environment (preferably managed services, platforms, or DevOps context). 2+ years of experience in customer ... success, service management, service delivery, or a comparable role. ... You drive both client satisfaction and service performance by monitoring SLAs and KPIs, running service ... Additional tasks: Own and manage the client service rhythm (service reviews, reporting, actions, follow‐up ... Experience with SLAs, KPIs, service reviews, and escalation management.

is customer obsessed and wants to help our customers during their cloud transformation journey. ... Staff Customer Success Engineer - Cloud Our Mission At Palo Alto Networks, we're united by a shared mission—to ... Job Summary Your Career We are looking for a hardworking and passionate Customer Success Engineer who ... In this role, you will work closely with customer Security Architects, Security Engineers, InfoSec, and ... escalations, balancing customer expectations, and negotiating successful resolutions Existing knowledge

maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service ... Join Equinix: Supervisor, Data Center Customer Operations Who are we? ... Supervisor, Data Center Customer Operations Job Summary Provides immediate supervision to a unit or group ... Performs troubleshooting and supports customers Installation Understands customer cabling requirements ... cost estimates to Sales and installation of new cables Performs testing of cables before handing to customer

operations, service delivery, sales performance, and contact centre leadership. ... experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels ... continuous improvement initiatives Oversee onboarding, training, and knowledge management to maintain service ... organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer ... leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards Improve customer

Develop a deep understanding of customer use cases and design innovative solutions for customer requirements ... About the Team Nutanix Database Service (NDB) is a DBaaS (Database as a Service) product for on-premise ... Software Engineer (Nutanix Cloud Database Service) Hungry, Humble, Honest, with Heart. ... In the Nutanix DB Team, we are tackling the most challenging problems in Database Engine and Service ... Your Role Take part in architecting, designing, and building core components of the Nutanix Database Service

Job Description Client Service – Manages multiple client service teams responsible for providing quality ... Contributes to the development of strategic initiatives designed to improve the overall client service ... Manage multiple client service/support teams and supervise talent management and achievement of team

Handle customer escalations, balancing expectations between the internal product team and the customer ... , or a similar customer‐facing technical role. ... TeamCity Customer Success Engineer (Post Sales) Amsterdam, Netherlands; Limassol, Cyprus; Paphos, Cyprus ... Monitor customer adoption, satisfaction, and overall account health to ensure successful outcomes and ... The ability to stay grounded, organized, and flexible when handling customer escalations and shifting

Proven experience leading customer‐facing project management and service delivery engagements. ... Skilled in partnering with Sales to drive customer adoption, expansion, and success by aligning service ... Consultant, Service Delivery Manager, or Engagement Manager. ... Oversee service delivery engagements with professional services and solution architects, leading structured ... We're looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success