
and actioned; Identify and give content to improvement areas to maximize
service and revenue; Negotiates ... contract terms and/or amends established contract terms and
Service Level Agreements (SLAs) with customers ... , costs and other
customer related matters through leadership and expertise. ... (s) in close cooperation with different
customer channel managers responsible for the assigned accounts ... ; Responsible for the Request for Proposal (RFP) process for assigned
customer accounts; Management of