575 customer service English-speaking jobs in Utrecht
Customer Service
- 3devo
- Utrecht
- January 14
Do you have a keen eye for detail and have extended experience in customer service? ... We're currently looking for a Customer Service team lead, to support and assure the quality of our ... While at it, train an international service network of partners? You might be our perfect fit.. ... With our international client base and specialized machinery, service forms a key role. ... This is not your typical ticketing and service call role, which is only about 25% of your day You will
AI Customer Service Engineer
- GT Ecom BV
- Utrecht
- January 16
As our AI Customer Service Engineer you'll play a key role in improving, testing, and maintaining ... You'll bridge technology and operations, ensuring our Customer Service Team Leaders are supported ... the AI tools that power customer service efficiency, including our Email Bot and other automation projects ... Build, iterate, and maintain customer service automations in Python, including bug fixes, QA, and deployment ... service functions.
Senior Product Manager – Customer Self-Service
- bol.com
- Utrecht
- January 24
handle customer service cases. ... Customer crazy: You have a true customer‐first mindset and a genuine interest in customer service. ... experience (happy customers) and by preventing customer service cases (cost savings). ... What you'll be doing as Senior Product Manager Customer Self‐Service As senior product manager, you ... The main objective for Customer Self‐Service is to make it easier for our customers to get insight in
Travel Customer Service
- Kim Luxe Travel
- Utrecht
- January 24
We are looking for a Travel Customer Service professional to support clients before, during, and after ... mindset Experienced in customer service (travel, tourism, or hospitality experience is a plus) Well-organized ... This role focuses on delivering outstanding customer care, managing travel-related requests, and ensuring ... while maintaining a positive and supportive approach Ideal Candidate A strong communicator with a customer-first
Senior Product Manager – Customer Self-Service
- bol
- Utrecht
- January 24
handle customer service cases. ... Customer crazy You have a true customer‐first mindset and a genuine interest in customer service. ... experience (happy customers) and by preventing customer service cases (cost savings). ... What you'll be doing as Senior Product Manager Customer Self-Service As senior product manager, you ... The main objective for Customer Self-Service is to make it easier for our customers to get insight in
SLA Manager
- Keylane
- Utrecht
- January 16
consistent, high-quality SLA reporting aligned with business and customer expectations. ... Proven ability to manage service performance and KPI reporting. ... The SLA Manager is responsible for driving Service Level Agreement (SLA) operations across all Keylane ... A clear service and quality mindset . Strong analytical skills and attention to detail. ... Act as a key point of contact for customers regarding SLA performance and service quality.
Call Centre
- Hire Resolve
- Utrecht
- January 21
operations, service delivery, sales performance, and contact centre leadership. ... experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels ... continuous improvement initiatives Oversee onboarding, training, and knowledge management to maintain service ... organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer ... leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards Improve customer
Bike Courier and Meal Delivery Driver at Flink regio Utrecht
- Flink
- Utrecht
- January 22
Efficiently deliver groceries using our Flink e-bikes or e-scooters, ensuring timely and reliable service ... Responsibilities: Represent the face of Flink, ensuring exceptional customer experiences at every doorstep
Assistant Store Manager
- at
- Utrecht
- January 12
Exceptional customer service/clienteling skills. ... all employees present professionally according to company policies and practice the highest level of customer ... service to achieve maximum sales and radically personal experience. ... Who you are: Previous experience in management, sales, hospitality, and/or service. ... As an Assistant Store Manager, you will support the Store Manager to achieve sales and service targets
Lead Customer Success Manager
- Freshworks Inc.
- Utrecht
- January 13
than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service ... (sales automation),Freshmarketer(marketing automation),Freshservice(IT service desk),Freshchat(AI-powered ... salary excluding holiday pay as Pension supplement Additional days paid time off (PTO) for every year of service ... Qualifications Experience in a customer-facing role. ... to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Lead Retail Associate - Utrecht Overvecht
- Nike (New)
- Utrecht
- January 13
Qualifications: Customer service and/or retail experience preferred. ... Nike Clearance Utrecht is looking for a Retail Lead to join our team and provide world-class service ... As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium ... CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer
Head of Customer Success
- Orbisk
- Utrecht
- January 10
service we deliver is reliable across all segments. ... Around 4 years in a leadership role within Customer Success or a closely related customer facing team ... to deliver long‐term customer value. ... With our team growing rapidly, we're looking for a Head of Customer Success to help us build the ... As Head of Customer Success, you will design and lead a CS organization that can scale with Orbisk'
Agile Coach / Scrum Master
- Macee
- Utrecht
- January 14
service, and rapid new product development. ... IT services and to innovate for customers, employees, and engineers to enable easy banking, smooth customer
Head of Marketing
- webCRM – an efficy product
- Utrecht
- January 23
Within Efficy, the Tribe business unit focuses on SMBs and growing service-based companies looking for ... Act as the bridge between customer feedback, product evolution, and marketing execution. ... About Efficy & Tribe
Efficy is a European leader in CRM and customer engagement solutions, helping organizations ... Analyze channel performance, customer behavior, and campaign impact to continuously refine tactics. ... Market Insight & Positioning — Stay on top of CRM and SaaS market trends, customer expectations, and
Studio Manager Intern
- Rostudios
- Utrecht
- January 14
service, employee satisfaction etc.) ... efficient scheduling of the operations team Think along in how the daily business can be improved (ex. customer
Site Reliability Engineer
- Doghouse Recruitment
- Utrecht
- January 12
service. ... to €95K Our client is a SaaS start-up/scale-up that builds an all-in-one communication solution for customer
Amazon Account Manager (WORK EXPERIENCE WITH AMAZON REQUIRED)
- Hubstaff
- Utrecht
- January 12
We pride ourselves on delivering high-quality products and exceptional customer service to our clients ... image and customer satisfaction. ... Monitor and analyze sales performance, traffic metrics, and customer feedback to identify opportunities ... Respond promptly to customer inquiries, feedback, and reviews on Amazon to maintain a positive brand
Refund Assistant
- Undutchables
- Utrecht
- January 26
Customer service is also the name of the game, and therefore a customer-oriented mindset and interpersonal ... You will provide excellent customer service to both internal and external customers and guide them through ... In this position, your main responsibility will be to process your customer's VAT refunds in the
NL - Salesforce Consultant
- Valtech
- Utrecht
- January 13
Service Line. ... Sales Cloud and Service Cloud. ... Valtech is looking for a customer-focussed Salesforce Consultant to work as part of a dedicated Salesforce ... Have experience working with Sales Cloud, Service Cloud and Experience Cloud (B2B Commerce Cloud is also ... in the life of a Salesforce Consultant As a Salesforce Consultant you will be working on important customer
Product Manager – Core Service
- bol EN
- Utrecht
- January 22
handle customer service cases. ... handling of customer service cases, requires architectural landscape changes, while at the same time ... Work closely with the most customer and partner centric teams at bol. ... Ability to focus on technical improvements without losing customer focus. ... Besides that, the core service team also enables partner service to give the best B2B service possible





































































