536 customer service English-speaking jobs in Utrecht

At bol, we handle a lot of customer service cases, most of which are resolved via our call center. ... The biggest challengeAutomating processes for customer service by combining AI usage and workflow processes ... Our innovation belief is that every customer should be able to solve every question through self service ... opportunity to apply cutting-edge AI at scale in retail, creating structural impact and redefining customer ... #39;ll work with, will be responsible for designing and implementing the automated workflows to solve customer

(marketing automation),Freshservice(IT service desk),Freshchat(AI-powered bots), supported by Neo, our ... than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service ... salary excluding holiday pay as Pension supplementAdditional days paid time off (PTO) for every year of service ... Qualifications Experience in a customer-facing role. ... Being a customer champion is part of our culture and a guideline for anything we do.

If a customer encounters an issue, you promptly address it. ... service. ... Top-notch service. Make it work. ... technology and digital tools. •    A good dose of energy and flexibility. •    A substantial supply of customer ... You're responsible for overseeing all service-oriented activities in the store.

Clear progression within GRF and exposure to complex, multi‑service line environments. ... Drive service improvement, demand governance and cross‑tower alignment in delivery. 1) Detailed Duties ... the delivered solution meets requirements and is optimized for resilience, security and cost; drive service ... Role Summary Architecture SPOC for the customer with end-to-end architectural oversight. ... / Role Expectations & Responsibilities Act as the customer‑facing architecture SPOC and maintain the

how bol understands and activates customer data. ... Contribute to the refinement of our customer feature store. ... What you do as Data Scientist in Customer Audiences and Profiles? ... OverviewUnlocking the potential of customer data: Join Our Team as a Data Scientist How do you make our ... As a Data Scientist in the Customer Audiences & Profiles product, you play a pivotal role in shaping

communication, collaborative mindset, and an interest for reliability, automation, and developer self‐service ... registry, feature store infra, metadata & lineage (Collibra), orchestrators, DQ runtimes, job scheduling/service ... Familiarity with customer‐data concepts (Customer 360/MDM, CRM integrations (Salesforce), consent & preference ... Shape the new MDM platform behind our Customer Data and support the CRM modernization program. ... Enrol with Architects a solid and sustainable data architecture for the Customer Data Area.

An area with more than 140 colleagues working on Customer Engagement solutions. ... Product Expert Digital Analytics – Customer EngagementCreate impact by improving digital measurement ... We are therefore very interested in what you will bring to the DCI Tribe in general, and the Customer ... You operate within the Customer Engagement area of the DCI Tribe, working closely with analysts, product ... solutions, set standards for data collection, and ensure reliable insights that support personalised customer

handle customer service cases. ... aims to substantially increase automated handling of customer service cases. ... Besides that, the core service team also enables partner service to give the best B2B service possible ... Work closely with the most customer and partner centric teams at bol. ... Ability to focus on technical improvements without losing customer focus.

operations and service delivery Maintain a clean, safe work environment Follow all safety protocols ... What you will do Travel to customer sites to: Actively learn through on-the-job and classroom training ... Ability to travel up to 90% of the time to Customer site within Benelux and France (and occasionally ... Maintenance Engineer Assist with preventive maintenance activities and on the-job training Execute customer ... Participate in installation events Represent Tetra Pak professionally and contribute ideas for improving customer

expectations in areas such as in-stock rates, on-shelf availability, service levels, and promotional ... commercial ambitions into effective distribution and supply chain solutions that deliver world-class service ... In this role you will: Collaborate with Key retail customers to achieve service levels, on-shelf availability ... forecasting, managing promotional activities, executing revenue plans, and supporting customers’ product and service ... resolution Develop and support cost-saving initiatives that improve key supply chain metrics such as cost, service

Interaction domain, contributing to an optimal customer journey and a future-proof digital strategy. ... services provider in the Netherlands as a Senior QA Automation Engineer, contributing to Digital & Customer

The app is a stepping stone towards creating a personalized environment that revolves around the customer ... In multiple ways: apart from delivering great customer functionality the team builds, test and run it ... The team seek to continuously improve the way they work and by doing that becoming the most customer-oriented

including processes, organization, tools, data, and governance Providing subject matter expertise in Service ... governance (roles, responsibilities, data quality, controls) and ensuring reliable configuration and service ... coherence across multiple development streams Leading CSDM and CMDB strategy and implementation: aligning service ... Administrator, and ServiceNow Certified Implementation Specialist (relevant track) Hands-on experience defining service ... Are you able to maximize customer value realization during implementations with your expertise?

What You Will Do Analyze processes in areas such as customer management, advisory, lending, or service ... Financial Services Cloud (FSC) Consultant, you help financial organizations optimize and digitize their customer ... Accredited Professional (highly preferred) OmniStudio Consultant (preferred) Sales Cloud Consultant or Service

What you'll do Analyze processes within customer management, advice, lending, or service, among others ... Services Cloud (FSC) Consultant, you'll help financial organizations optimize and digitize their customer ... Professional (highly preferred) OmniStudio Consultant (highly preferred) Sales Cloud Consultant or Service

Contribute to daily operations: handling service requests and standard changes, following agreed ITIL ... You are service-oriented and communicative, able to explain technical issues clearly to colleagues and ... Keylane is a leading European supplier of modern, customer-centric SaaS platforms to the insurance and ... our clients transform their day-to-day operations by improving cost efficiency, time to market and customer ... Support the provisioning and configuration of new customer environments, including setting up application

Desk & AI-as-a-Service Propositions AI Solution Design (Now Assist, Custom Agents, AIOps, Predictive ... Readiness Assessments & Inspiration Sessions AI Use Case Definition & Roadmap Definition Autonomous Service ... Proposal & RFP Response Creation Transition Support from Pre-Sales to Delivery (AI Squad / Managed Service ... Business acumen Ability to map customer challenges to value, ROI, and transformation potential. ... Represent Plat4mation at events, webinars, and customer inspiration sessions, sharing best practices

specify, tender, contract, and deliver the integrated mechanization system that processes millions of customer ... integration, you'll help determine how quickly and reliably products move from warehouse shelf to customer

Our team consists of around 80 professionals committed to improving the end-to-end customer experience ... In this role, you will collaborate closely with development teams and Service Operations to design sustainable ... and monitoring solutions to provide insight into system performance and health. - Define and manage Service ... like Kubernetes and Docker. - Familiarity with messaging and event platforms such as RabbitMQ, Azure Service ... Level Indicators (SLIs) and Service Level Objectives (SLOs), and support blameless post-mortems to continuously

Senior Backend Engineer will design, develop, and maintain our platform's backend applications and microservices. Responsibilities include data infrastructure modeling, 3rd party service integration, and debugging. Requires 3+ years of experience in a product-driven environment, fluency in English, and experience with GraphQL and microservices architecture.