4139 customer service 2023 English-speaking jobs in North Holland

  • Bynder
  • Amsterdam
  • March 25
service principles and hybrid observability principles Ability to follow structured process and information ... grows What You Bring 1-3 years in a customer‐facing role, ideally Support, Customer Success, Business ... As a Customer Success Associate you will be responsible for the product and partnership success of Bynder ... find ways to optimize our internal processes to work most efficiently and at scale as our customer base ... a team of Account Owners, Managers, Executives, and other cross‐functional teams as needed to meet customer
  • Talk360
  • Amsterdam
  • March 24
When service quality drops, they feel it immediately. ... monitoring — support is often the first to detect service degradation, and you make sure those signals ... support data and recurring issues into clear improvements for Product and Operations Ensure strong service ... Turn Support into a Key Driver of Customer RetentionYou will lead this shift. ... experience, not just operational efficiency Build a structured Voice of Customer process that turns
  • Turkish Aerospace Industries, Inc.
  • Amsterdam
  • March 23
challenges, and ensure that the solution meets all contractual KPIs, including end-to-end quality of service ... and ensuring that the proposed solution aligns with the customer's vision. ... As a Customer Architect, you will play a pivotal role in delivering comprehensive end-to-end solutions ... entire solution lifecycle, from pre-sales to delivery, ensuring seamless integration and alignment with customer ... will lead the end-to-end solution design, ensuring that all components work cohesively to meet the customer
  • CyberArk
  • Amsterdam
  • March 23
Monitor customer support tickets to ensure adherence to agreed‐upon Service Level Agreements (SLAs). ... Qualifications Customer Success & Relationship Building 5+ years in a Customer Success, Sales Engineer ... Monitor and track product adoption rates to ensure high customer retention. ... A focus on mitigating customer churn and driving positive Net Recurring Revenue (NRR). ... Job DescriptionAs an Enterprise Customer Success Manager, you will cultivate essential relationships
  • Ayvens
  • Amsterdam
  • March 17
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing ... At Ayvens we have an opening for a Delivery Manager - Customer Experience . ... As our new Delivery Manager - Customer Experience, you will be responsible for overseeing the planning ... At Ayvens, we believe that our success is driven by our commitment to customer satisfaction.
  • Workato
  • Amsterdam
  • March 12
resolution of customer requests or issues. ... Ability to build relationships across levels within customers Strong sense of customer empathy and customer-centricity ... Actively engage in sales activities to drive revenue growth and customer expansion. ... and position Workato for their transformation initiatives, including delivery of Customer Objectives ... Develop a deep understanding of a customer's business, use cases, and desired outcomes in order to
  • Stacks
  • Amsterdam
  • March 12
What You'll Do Drive Customer Success: Support the full customer journey from onboarding to renewal ... Stacks Amsterdam, North Holland, Netherlands Customer Success Manager - AccountingStacks is looking for ... a fiercely ambitious, entrepreneurial, and commercially driven Customer Success Manager - Accounting ... Accounting‐Led Support: Leverage your Accounting/Controller background to deeply understand customer ... Customer‐centric mindset: know how to build trust with finance teams, navigate and deliver strategic
  • UNAVAILABLE
  • Amsterdam
  • March 12
Success, and Service Account Management, providing a truly holistic operational leadership role. ... Coordinate and deliver small, one-time projects across BENELUX and UK&I, focusing on service delivery ... Drive adoption and lifecycle management for Microsoft and Aptean solutions, ensuring high-quality service ... the teams within Aptean and at the customer. ... Strong understanding of customer retention strategies in a SaaS environment.
  • Kyndryl Inc.
  • Amsterdam
  • March 12
Customer Technology Advisor - Cloud page is loaded Customer Technology Advisor - Cloud Apply remote type ... You are customer-focused – someone who prioritizes customer success in their work. ... technical and solution expertise to drive targeted opportunities and exceed customer expectations. ... Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your ... As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you
  • Accenture
  • Amsterdam
  • March 6
As a Junior Consultant - Customer Tech within our Service team, you will play a hands-on role in delivering ... Tech Analyst, you will contribute to reshaping the customer service environment through the integration ... You'll be introduced to the latest AI technologies that power modern customer service organizations ... service technology stacks. ... , personalized service and unlocking business growth.Responsibilities Team Our Service team consists
  • GreenFlux
  • Amsterdam
  • March 6
You collaborate with Customer Success and Engineering teams to improve and maintain service level performance ... Process Optimization to improve efficiency and improve Service level performance. ... This software platform enables Charge Point Operators (CPOs) and e-Mobility Service Providers (eMSPs) ... Your responsibilities include: Lead Customer Support and Technical Support. ... Demonstrated how to deliver great customer support in a rapidly changing environment.
  • Intelic
  • Amsterdam
  • February 24
We are now looking for a Customer Success Manager BtB to help us share our story with the world. ... ResponsibilitiesClient Management Own the end-to-end customer journey from onboarding to renewal Build ... Recruit, train, and lead an international CS team Establish a strong customer-centric culture across ... the organization What You Will Bring 4+ years experience in Customer Success, Account Management, or ... Success Define KPIs and processes for Customer Success Create scalable onboarding and success frameworks
  • Yardi Systems
  • Amsterdam
  • February 8
We are focused on providing our customers with superior products and outstanding customer service.
  • Expeditors International
  • Amsterdam
  • February 8
service-based approach to logistics.15,000 trained professionals250+ locations worldwideGlobally unified ... service skills, including a proven ability to listen, comprehend, effectively communicate clearly and ... stakeholders, warehouses, carriers, and service providers, to support OTIF initiativesDevelop and maintain ... chain.Key Responsibilities:Enhance customer relationships by identifying areas for improvement in the ... overall customer experiencePerform regular in-depth analysis of OTIF reason code submissions to ensure
  • Adams Multilingual Recruitment
  • Amsterdam
  • February 8
This position is focused on relationship building, customer service, and sales support activities. ... success, customer services, inside sales, or similar client-facing role. ... supplier of software development tools and components, and they are now looking for a German-speaking Customer ... In this role as a Customer Success Advisor, you will be dealing directly with our existing German and ... renewals for the sales team and allocated customers Follow-up quotes to win business, if requested Manage customer
  • Maersk
  • Haarlemmermeer
  • April 4
Logo• Team productivity and service efficiency. • Customer satisfaction and issue resolution rates. ... service. ... Customer Relationship Management • Serve as the main escalation point for complex customer issues and ... department, ensuring smooth handling of inbound shipments, full regulatory compliance, and excellent customer ... strong leadership elements, focused on driving efficiency, developing the team, and maintaining high service
  • Philips
  • Amsterdam
  • April 3
LogoWe shape end-to-end Service experiences across the full customer lifecycle for our healthcare partners ... applications and platforms by translating customer- and employee needs into functional product experiences ... cross-functional team, your focus is on designing high-quality experiences while always putting the customer ... JOB DESCRIPTION Job Title UX DesignerJob Description This position is with the Service Experience Design ... We are a multi-disciplinary design team combining UX, service design, user research and usability to
  • American Express
  • Amsterdam
  • April 1
LogoFrom delivering differentiated products to providing world-class customer service, we operate with a ... Demonstrated passion for service with the ability to resolve customer issues and concerns. ... Working closely with the food and beverage lounge partners to create an extraordinary customer experience ... The Assistant Team Leader will work with the Team Leader to monitor customer interactions to ensure extraordinary ... Qualifications: A successful candidate will have the following qualifications: Minimum 2 years’ proactive customer
  • American Express
  • Amsterdam
  • March 27
LogoFrom delivering differentiated products to providing world-class customer service, we operate with a ... The Team Leader will monitor customer interactions to ensure extraordinary service, set team and individual ... with the ability to resolve customer issues and concerns Ability to successfully understand and implement ... team member Working closely with the food and beverage lounge partners to create an extraordinary customer ... Qualifications: A successful candidate will have the following qualifications: Minimum 2 years’ proactive customer
  • Voxius
  • Zwaagdijk-Oost
  • March 4
, routine questions remain the responsibility of the Customer Service team. ... Finally, you will also offer occasional support to the Customer Service team on complex or sensitive ... customer issues, such as escalations, recurring patterns or cross‐border matters, while the day‐to‐day ... Competitive salary and incentive plan; 38‐hour workweek (full‐time) Shuttle service from Hoorn station
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