660 customer service English-speaking jobs in Rotterdam
UFS - Chief Experience Officer (CXO), Vice President
- Unilever Brazil
- Rotterdam
- June 12
ABOUT UNILEVER FOOD SERVICE Unilever Food Solutions (UFS) is an independent Global Business Unit, which ... compelling ambition: To be a €5 Bn business by 2030, becoming the leader in digital selling in the food service ... “Personalized” at a scale and Customer Journey Development via AI Identify key customer personas. ... Map out customer Persona journeys. ... BE a customer representative / ambassador in the business Gather and analyze Voice of Customer (VoC)
Last Mile Delivery Specialist/Lead
- MediaMarkt Benelux
- Rotterdam
- July 4
will be to orchestrate timely and comprehensive deliveries and services, with the aim of heightening customer ... Translate commercial forecasts into actionable last mile projections, collaborating with logistics service ... transport accuracy; Foster strong partnerships and maintain relationships with suppliers and logistics service ... stakeholders, ensuring key performance indicators remain within targeted parameters; Continuously enhance customer
Engineering Manager - B2C Customer Platforms
- Eneco
- Rotterdam
- July 15
We support Eneco’s vision by optimizing customer journeys, reducing churn, and increasing customer value ... , retain, and grow our customer base. ... You know how to connect technical direction to business value and customer impact. ... As an Engineering Manager, you’ll play a pivotal role in shaping the future of Eneco’s digital customer ... You’ll lead two cross-functional product teams focused on customer acquisition and retention, delivering
Customer Operations Subject Matter Expert
- Qabird
- Rotterdam
- July 14
ABOUT BENELUX CUSTOMER OPERATIONS The Customer Operations Benelux team consist of various roles and teams ... the Business’ whilst improving Customer and Employee Satisfaction. ... UNILEVER IS LOOKING FOR A CUSTOMER OPERATIONS SUBJECT MATTER EXPERT Location: Hofplein, Rotterdam – the ... Team members within Customer Operations embrace the vision and their daily work practice reflects the ... We are seeking a highly motivated and experienced professional to join our team as a Benelux Customer
Ocean Export Operator
- cargo-partner GmbH
- Rotterdam
- July 19
Great customer service skills. High competency in handling Sea cargo shipments. ... Providing a first-class customer service experience your role is a highly pivotal position within the ... customers/agents to take bookings; coordinate shipments; troubleshoot issues; and provide updates on service
Engineering Manager, Managed Services
- Canonical
- Rotterdam
- July 6
of customer environments, including customer service management, managed services operations and consistent ... BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service ... Rotterdam, South Holland, Netherlands 5 days ago Rotterdam, South Holland, Netherlands 5 days ago Service ... and external teams Ensure proper team focus on priorities, milestones, and deliverables Work to meet service ... level agreements with customer deployments around the globe Deliver quality managed services in a consistent
Global Project Lead Digital Experience Optimization
- MediaMarkt Benelux
- Rotterdam
- July 9
Customer Journey & Conversion Rate Optimization (CRO) Perform detailed customer journey analysis pinpointing ... Customer-Centric: Passionate about delivering exceptional digital experiences. ... the role We are seeking a strategic yet hands-on Global Digital Experience Optimization Lead to drive customer ... Work closely with product and engineering teams to integrate AI solutions into customer interactions, ... Define and execute strategies to optimize the end-to-end customer journey, enhancing engagement, retention
Installation and Operations Technician
- JD.COM
- Rotterdam
- July 20
Excellent customer service and communication skills. ... Maintain high service quality and customer satisfaction. ... Handle customer queries and resolve installation-related issues. ... You will ensure high-quality installations, coordinate the team, and maintain customer satisfaction.
Operational Care Specialist (Import/Export)
- Robert Walters
- Rotterdam
- July 12
Data-Driven Support: Utilize data insights to contribute to enhanced customer service and optimized operational ... carriers, subcontractors, and various internal departments to align on schedules, requirements, and service ... Service and Supply Chain Industries Transportation, Logistics, Supply Chain and Storage Referrals increase ... Tasks and responsibilities: Customer Care: Maintain frequent contact with customers, acting as the primary ... Rotterdam, South Holland, Netherlands 2 weeks ago The Hague, South Holland, Netherlands 3 days ago Customer
Data Scientist
- MediaMarkt Benelux
- Rotterdam
- July 10
Develop KPIs to measure customer experience & service, including NPS, call center efficiency, response ... Customer Journey Mapping:Analyze and visualize customer interactions across channels. ... Use analytics tools to map customer journeys. ... Identify pain points and gain points within the customer experience. ... Performance Analytics:Monitor and evaluate customer-related operations.
Sales Support Representative
- ITT, Inc.
- Rotterdam
- July 5
Order fulfillment: In collaboration with customer service support the order fulfillment of non-standard ... Cross-Department Collaboration: Partner with internal teams to address customer service issues, provide ... Our locations include manufacturing facilities and global service capabilities in 35 countries. ... Customer Relations: Act as the backup interface for assigned accounts, representing the company with ... Customer Relationship Management: Strong interpersonal skills to build and maintain relationships with
Branch Manager
- DSJ Global
- Rotterdam
- July 16
service. ... Responsibilities Leadership & Strategy: Oversee all branch functions including operations, sales, and customer ... Drive continuous improvement initiatives to enhance service delivery and cost-effectiveness. ... What You'll Bring Proven experience in freight forwarding and logistics service operations.
Sales Engineer
- Mercury Hampton Ltd
- Rotterdam
- August 1
Their service, pump reliability company and quick response time will give you a significant advantage ... This is a home-based role that requires regular customer visits throughout the sales region, you will ... You will take full responsibility for managing all key account customers and lead new customer acquisition ... manufacturing company has an outstanding reputation across the world for innovation, reliability, and service ... best in the world they assist their customers to minimise production downtime through reliability and service
Support Engineer
- Mendix
- Rotterdam
- July 10
; Set and maintain customer expectations by adhering to Service Level Agreements and prioritizing reported ... you’re passionate about helping others and want to be part of a team that values collaboration and service ... Do you live and breathe customer success? Are you a to-do list enthusiast? ... Direct message the job poster from Mendix Are You a Problem-Solver with a Passion for Customer Success ... We value customer interactions, enjoy problem-solving, and take pride in resolving complex issues.
Information Technology Infrastructure Specialist
- Robert Half
- Rotterdam
- July 31
Serve as a Level 3 escalation point for IT Service Desk support issues. ... communication and interpersonal skills Effective collaboration across teams and with external vendors Customer-focused ... Internal IT Infrastructure & IT Teams Business Users across the organization External IT Vendors and Service
Transportation Planner
- JD.COM
- Rotterdam
- July 24
in line with customer and operational requirements. ... optimize fleet and carrier usage, ensure timely pickups and deliveries, and maintain a high standard of service ... Continuous Improvement: Identify inefficiencies and work with the operations and warehouse teams to improve service
Sales & Distribution Channel Manager
- Carrier
- Rotterdam
- July 10
Service Representatives) • Acting as the customer-facing representative of Carrier • Internationa l ... service professionals. ... includes driving revenue growth, analyzing sales performance, and supporting a regional team of sales and customer ... performance and revenue growth • Working as , and supporting a regional sales team (2 Sales Managers & 4 Customer
Product Owner/RTE Supply Chain Collaboration
- Quyntess
- Rotterdam
- August 2
has achieved a leading position in Supply Chain Collaboration, delivering innovative Platform-as-a-Service ... (PaaS) and Integration-as-a-Service (INTaaS) technologies from different partner solution providers. ... to apply new business concepts and integrate the latest software technologies such as Platform-as-a-Service ... The PO not only takes input from the field: (Pre-)Sales and Customer Delivery, but also from his/her ... Main tasks and responsibilities Collect input on QT SCM apps roadmap from the field: sales and customer
Nike Zuidplein - Front Of House - Lead
- WE Charity
- Rotterdam
- July 18
Customer Service Responsible for establishing a client-centric mindset to ensure customer experience. ... Responsible for customer data gathering & quality management.
Jr Logistics Coodinator
- Tricon Switzerland SA
- Rotterdam
- July 19
Create invoices for Tricon's clients and service providers. ... Respond directly to customer inquiries and refer them to the appropriate channels. ... service Ability to multitask and work effectively under pressure Analytical thinker and effective ... communication skills Excellent collaboration and interpersonal skills with team members Strong commitment to customer