9363 customer service English-speaking jobs in the Netherlands

YOUR TASKS Achieve key targets related to service delivery, profitability of accounts, and customer ... customer at our new location of 100,000 square meter warehouse? ... Manage weekly and monthly (team) meetings and meetings with the team and customer. ... Are you available as a Customer Support Supervisor and eager to take part in the implementation of our ... YOUR PROFILE You have leadership experience in coaching and motivating people within a Customer Support

Manage customer service review cycles, brief customers on improvements, etc. ... As the Customer Success Specialist, you will be managing long-term customer satisfaction for Blue Wireless ... Work closely with service delivery. Oversee large projects, manage, and allocate resources. ... Have Project/Service Management qualifications (Prince/ITIL) (a major advantage but not a must). ... customers throughout their journey while optimizing business aspects such as customer profitability

is the leading provider of complete IT infrastructure and security management solutions for Managed Service ... Knowledge of Service Desk and/or Professional Services Automation (PSA) tools such as Autotask, Kaseya ... The goal of a Customer Success Manager is to drive customer engagement and product usage through in-depth ... Qualifications: 5 years in a customer-facing technical role. ... Responsibilities: Deliver high-quality one-to-one customer engagements remotely and in-person to build

Passion to build customer relationships, provide customer service, and empathetic conflict resolution ... Provide training and guidance to client and service providers on ServiceChannel applications, collaborating ... Work cross-functionally with ServiceChannel teams to set strategies for customer success. ... We are seeking a Customer Success Manager to coordinate product adoption, light-training, advocacy, retention ... Collect and communicate intelligent customer feedback to drive ongoing product improvements.

Success Manager (CSM) Recent experience in a business based on Software-as-a-Service (SaaS) products ... If this mission drives you, if you are bold, curious, customer-obsessed and ready to embrace a challenge ... The CSM must be comfortable consulting with enterprise customer team members across the spectrum from ... You will be responsible for driving adoption and usage of Mambu at the customer, stakeholder alignment ... What you’ll do The CSM is responsible for developing and executing a customer strategy critical for growth

will stay compliant with the Customer Configurations, taking both service and upgrade actions into account ... , manufacturing, and service phase of our products. ... , Service, and Account Support, and with PDMs, Project leads, and designers in the Product development ... Last but not least, you will work together with Service on methods to assure that tools in the field ... Configuration process and propose structural improvements for issues found during production and service

What will you do as Customer Success Manager? ... What makes you the ideal Customer Success Manager? ... We are looking for a Customer Success Manager to join our CSM team! ... As a Customer Success Manager, you will be a strategic partner to our customers, guiding them toward ... Working in a fast-paced, innovative scale-up, you’ll collaborate cross-functionally, translating customer

The Customer Value Manager will have a phenomenal customer experience to drive customer value, adoption ... What You've Done 3+ years experience in a Customer Success/Customer Value Manager role within the ... Phenom is seeking a Customer Value Manager (CVM). ... Experience managing products, product offerings, and customer experience with products. ... Experience using technology, metrics, and reporting to manage customer support functions.

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Quality of support and customer satisfaction will be measured through tNPS and specific customer interviews ... call or email) to maintain and improve the organization's customer relationships. ... This position in Abbott Diagnostics Customer Services and Support team is responsible to provide accurate ... Minimum Experience / Training Required Minimum of 1 year in Customer Relation/Support. ... Language level needs to be suitable for customer exchange and technical troubleshooting activities.

Energy transition has become a necessity, and we are here to accelerate it. While the industry looks for ways to make renewable energy more cost-effective, we contribute by making it profitable. Our ambition is to be the #1 software platform for the sustainable energy market in Europe.

, or customer success. ... Responsibilities of this role Own and manage new customer onboarding processes, from kickoff to full ... We’re looking for a proactive, analytical, thoughtful, and detail-oriented Customer Success Manager to ... First experience in B2B/Enterprise customer-facing roles, such as sales, account management, consulting ... Represent the voice of the customer in internal discussions to help inform product and roadmap decisions

Aggregate the underlying issues of the product/service, the desires of the customer, and the long-term ... Expert working knowledge of the service business, including co-termination, service terms, and terms ... of service renewals experience with an emphasis on channel. ... We are looking for a Customer Development Representative to join our Customer Development team, reporting ... You will also manage numerous customer contacts at different stages of the customer lifecycle and work

Represent the voice of the customer, collecting and analyzing feedback to enhance our solution and customer ... Main responsibilities We’re looking for a Customer Success Manager to join our growing team! ... Deep understanding of CSM best practices, SaaS metrics, and customer health indicators. ... Identify risks and proactively implement strategies to improve customer health and retention. ... Own the end-to-end customer journey, from onboarding to renewal and expansion, ensuring clients successfully

TECHNICAL COMPETENCIES Thorough understanding of all Industrial Scientific products, applications, and service ... Customer Relationship Manager Position Overview: The Customer Relationship Manager is responsible for ... owning the post-sale customer relationship (onboarding, retaining and growing) of Industrial Scientific ... Customer Relationship Managers are assigned a portfolio of National logo accounts and accounts across ... Demonstratable success delivering client-focused solutions based on customer needs Strong commercial

the Customer Training process and tooling Manage the Customer Training Centre Recruit new hires in line ... Documentation, Customer Training and Obsolescence Management. ... Location: Hengelo, Netherlands About The Team In the Customer Training department of Thales Netherlands ... The Customer Training team of Thales Netherlands is a part of the Supportability Engineering department ... The Customer Training team is responsible for the delivery of product training on our radar systems and

Work closely with support teams, such as analysts, product, and customer support, to champion customer ... Ensure the timely, on-target renewal of existing customer contracts. ... You will take a hands-on approach to engaging with customer agencies to ensure joint success. ... Job Description We are seeking a talented, driven, and experienced Customer Success Specialist to support ... Reporting to the Customer Success Team Lead for the territory and working closely with the regional Sales

Develop and maintain knowledge of sales strategy, customer service processes and products. ... Report any problem affecting service to customers to the Internal Account Manager. ... Manage customer complaints as a standard process and keep the customer regularly updated. ... Responsible for the management and processing of the order accurately and send acknowledgement to the customer ... Build and maintain effective working relationships with the Internal and External Sales teams, BUs, Customer

Explore Market Dynamics: Help us understand our market, competitors, and customer segments. ... Are you ready to dive into the exciting world of customer insights in the pharmaceutical industry? ... Why You'll Love It This internship is your launchpad into the world of customer insights. ... We're looking for a dynamic intern to join our Customer Insights team within the Pharma portfolio ... Analyze Data That Matters: Dig into survey results from Qualtrics and Explori to uncover customer behaviors

channels mix and tailoring content for optimal customer engagement. ... Lead and coach a team of customer engagement managers responsible for optimizing the patient journey ... manager and aiding network activation (peer-to-peer) efforts by customer engagement managers. ... (PJ), customer-in engagement and overall product implementation in the Netherlands for assigned territories ... Accountable for building team capabilities in line with a customer-in pull engagement approach in which