2456 customer service English-speaking jobs in Amsterdam

Work closely with solution consultants, solution architects, customer support and customer success teams ... As a (Senior) Project Manager you will be responsible for the delivery of medium to large customer projects ... You will lead projects, manage project teams, manage budget, ensure customer engagement and collaborate ... Act as the primary customer contact during project execution, building trust and ensuring alignment with

, which have a clear focus on improving customer retention. ... About This Role As a Global CRM Lead, you are part of one of the “Customer Engagement & Loyalty” teams ... : design overarching, multi-market strategies for customer journeys (activation, retention, win-back) ... These are some of the key ingredients to the role: Architect and scale global customer lifecycle strategies ... of omnichannel architecture (Email, Push, In-App, SMS) and the underlying MarTech stack (ESP, CDP, Customer

Insurance product and new features up to date with technology standards and department guidelines Meet service-level ... experience through industry partnerships, innovation, and customer focus. ... Trip vision, the business aims to expand its insurance offerings globally and improve the insurance customer ... Connect business and product goals to complex technical tasks Prioritize issue resolution based on customer ... Collaborate with app developers, backend developers, product owners, and quality specialists to improve the customer

Build and maintain long-term customer relationships. ... You will work closely with our engineering and project teams to translate customer needs into technical ... As a Sales Manager, you will be responsible for driving business development and managing customer relationships

The Commercial Technology team is focused on improving customer experience and commercial value. ... Works with Product Owners, Service Managers, solution teams and external IT partners. ... years in an Agile/Scrum environment Experience with Functional Application Management Knowledge of Service

Service Design: Architect professional service offerings and packages, such as migration assessments, ... Key Responsibilities Customer Advocacy: Act in the best interest of the customer. ... If a fully managed AWS service isn't the right call for a given customer's cost, portability, or technical ... Existing Customer Growth: This role isn't just about net-new logos. ... That's our value of putting the customer ahead of Percona, in practice.

experiences Collaborate with contracts and pricing, compliance, customer service, and finance teams ... to maintain a smooth order-to-cash process and high customer service levels Collaborate with Sales Managers ... Marketing Provide solutions for customers and KOLs that add value to the sales process and create positive customer

Take ownership of customer-side billing, including shipment and service invoicing, credits, refunds, ... such as DHL, UPS, FedEx, TNT, freight forwarding, e-commerce, logistics, telecommunications, or shared service ... dunning, and collection of outstanding customer balances. ... Opportunity to take ownership of end‐to‐end carrier and customer billing processes. ... This remote role offers the opportunity to take end-to-end ownership of carrier and customer billing

Experience designing self-service workflows and developer-facing automation interfaces. ... Support customer acceptance testing, controlled releases and deployment requests. ... You operate at the core of the DevSecOps delivery team, translating customer and platform requirements ... Exposure to complex, regulated customer environments and large-scale automation challenges. ... Activities Design, build and maintain CI/CD and GitOps-based automation for customer-specific OpenShift

Management (IRM), Configuration Management Database (CMDB), and Customer Service Management (CSM). ... Provide architectural guidance across multiple ServiceNow workflows, including IT Service Management ... (ITSM), Human Resources Service Delivery (HRSD), Strategic Portfolio Management (SPM), Integrated Risk ... Provide technical direction and architectural recommendations across multiple customer engagements. ... Demonstrated experience in management consulting, customer advisory, or enterprise technology consulting

By shaping the direction of the RDS service, you make it easier to understand how our service is used ... You'll Also Build high-impact solutions to deliver to our large customer base. ... You, acting as the "voice of the customer", bring learnings to the engineering process to design new ... contribute in the full product cycle: feature brainstorming, design, implementation, validation and customer ... Do you want to work in Relational Database Service (RDS) for PostgreSQL which is one of the fastest growing

As the one face to the customer, you will take along various service lines, giving guidance to the relevant ... Agile) Driving engagement directly with the business on the customer side Driving Customer Satisfaction ... by managing services belonging to multiple Infosys internal service lines You will be supported in your ... delivery heads on the staffing needs, commercials, availabilities and the interests of the service lines ... compensation and without any effort overruns Ensuring project profitability as per organisational and service

the company scale complex customer implementations in a structured way. ... This is a customer-facing role with a strong technical and project management component. ... Technical Implementation Manager (Customer Integrations) Location: Amsterdam (hybrid: 3 days in the office ... You are the bridge between the customer, internal teams and the engineers who build the integrations. ... The team works closely across product, engineering, sales and customer-facing teams to support merchants

customer service agents with seamless Pega workflows so they can deliver world-class experiences to ... Test and validate end-to-end Pega customer service workflows from an agent perspective while integrating ... Leadership/Team Quote: "In Customer Service Software Engineering Services (CS SES), our focus is on empowering ... Service agents as your primary focus. ... Strong coaching, communication, and stakeholder management skills with a dedicated customer and end-user

A professional environment focused on customer success, innovation, and delivery excellence. ... Leverage ServiceNow expertise and business domain knowledge to design efficient workflows aligned with customer ... Analyze customer requirements and translate them into effective ServiceNow workflow solutions using platform ... You should possess the ability to: Independently manage customer engagements and drive workflow design ... What We Bring to the Table An opportunity to work on customer-focused ServiceNow workflow design and

Take ownership of functional delivery while ensuring alignment with customer expectations. ... Consultant (ID: 4100) As a ServiceNow Business Process Consultant, you will: Build trusted, long-term customer ... Work closely with product teams to share customer insights, recommend enhancements, and promote best ... You Should Possess the Ability To: Build strong customer relationships and understand business needs. ... Collaborate with technical consultants and business stakeholders to design efficient workflows aligned with customer

Management (ITSM) and Customer Service Management (CSM) modules. ... Customize and configure ServiceNow ITSM and CSM modules, including Incident, Problem, Change, Service ... Developer will design, configure and develop solutions on the ServiceNow platform, specializing in IT Service

Communicate regularly with Customer Service and other teams within the company relevant customer, market ... We also pride ourselves on providing the industry's best service. ... Prepare market and customer sales forecast by product as required. ... Customer Relationship Management (CRM) software, such as Salesforce. ... Communicate market information to sales management, e.g., information on competition, customer market

continuously learn and implement feedback Your Responsibilities Lead end-to-end sales motions for our Service ... strategic approach in reviewing the territory (account planning, territory planning) and prioritising customer ... expect A team player mindset; building pipeline and driving the business in your assigned territory A customer-first ... quota-carrying sales experience in a closing role Experience selling Enterprise SaaS products Experience selling Service

alongside experienced professionals, develop practical technical knowledge, and gain exposure to real customer ... Support Service Engineers and partners with daily troubleshooting and technical issue resolution. ... We are excited to welcome an enthusiastic intern to support our Service team and gain hands-on experience ... Document recurring technical issues and summarize solution processes to improve service efficiency. ... Join Sungrow’s collaborative Service team in Amsterdam and contribute to the reliable operation of renewable