2100 customer service English-speaking jobs in Amsterdam

of the Support Engineer, external IT vendors and IT infrastructure and you are responsible for the customer ... As the IT Service Desk coordinator you take an end-2-end responsibility for the Internal Service Desk ... The IT Service Desk coordinator is responsible for running a smooth ISD. What will you do? ... You are: Awesome with Service management tools ITIL Project management Speak English Would be nice if ... You will be improving the service desk portal, escalation procedures and communicating ticket statuses

Experience in the technology industry, ideally within a Software-as-a-Service (SaaS) or Platform-as-a-Service ... experience in financial planning and analysis, corporate finance, or within a technology Software-as-a-Service ... churn, customer acquisition cost (CAC), customer lifetime value, quota attainment, and sales pipeline ... churn, net revenue retention, customer acquisition cost, and sales productivity. ... As a Finance Business Partner supporting our Sales and Customer Experience teams, you'll play an active

Ensure adequate carrier capacity and service capabilities to support customer growth and operational ... Identify, qualify, onboard, and develop new carrier partners to strengthen network coverage and service ... Provide carrier market expertise during customer implementations, transportation tenders, and business ... Foster a carrier-centric culture focused on partnership, service quality, and continuous improvement. ... Drive continuous improvement initiatives related to service, reliability, communication, and operational

Collaborate with Operations and Quality teams to ensure customer satisfaction and service excellence. ... Monitor and analyse market trends, competitor activities, and customer needs to adjust strategies accordingly ... Qualifications 5+ years of proven B2B sales experience, in a service-driven industry. ... results-driven Regional Sales Director (RSD) to lead revenue growth in key markets by acquiring and expanding customer ... Grow and maintain strategic relationships with existing customers to expand service offerings.

Comparison Shopping Service (CSS) partner, helping merchants across Europe run high-performing Shopping ... What We're Looking For 1-2 yrs experience in customer success, customer support, account management, ... Respond to customer inquiries in a timely and professional manner. ... Help maintain high customer satisfaction and long-term merchant retention. ... Identify recurring customer issues and share feedback with internal teams.

You have a solution-oriented attitude and provide a high level of service. ... Learn how to work together with Sales and Marketing departments to optimise our platform and service. ... You have interest in the client-facing and technical aspects of customer experience. ... About The Role: Our Netherlands hub Spryng are on the lookout for a Customer Success Intern. ... Gain hands-on experience in Customer experience, Technical support and Product Management.

Experience in customer-facing technology ecosystems such as MarTech, customer service platforms, conversational ... Design and review integrations between SaaS platforms, internal APIs, customer service, content, marketing ... and service interaction history. ... Service Cloud and related integrations. ... You work confidently across service, marketing, content, commerce and marketplace domains, ensuring a

interaction PREFERRED QUALIFICATIONS - Experience in internal enterprise or external customer-facing ... Key job responsibilities * You’ll build solutions, provide technical guidance and advocate for the customer ... variety of problems across different customers as they migrate their workloads to the cloud * Uplift customer ... with a wide range of stakeholders, including colleagues and leadership, or experience with external customer ... customers, understanding their business needs and technical challenges * Using your technical acumen and customer

cost control, delivery fulfillment, and quality of service and other customer requirements as they arise ... is the customer's first choice for service. ... In addition, position is key interface with the customer and responsible for maximizing customer satisfaction ... With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service ... and seek to continuously improve customer satisfaction.

Service team and operational stakeholders to improve service-related tooling, reducing customer friction ... You will work closely with stakeholders across Marketing, CRM, Customer Service, and other Product teams ... scope will include our iOS and Android apps, CRM touchpoints such as email and push notifications, and service-related ... tooling that helps us create a better customer experience before and after purchase. ... You will be responsible for the full product lifecycle: understanding customer problems, defining the

We reach for the smiles Customer success is the real scoreboard. ... installations faster, cheaper, and with higher customer satisfaction than competitors. ... field service processes, including scope of work Work on improving automation and inclusion into Service ... Role Summary As Global Head of Field Services you are responsible for the safety, efficiency and customer ... Minimal 10 years of experience in business environment Understanding of global IT services and enterprise customer

team-first attitude Curiosity, adaptability, and a passion for learning and development Previous retail or customer-facing ... experience is an advantage, but not essential Pride in delivering high-quality service that reflects ... How You’ll Make It Happen Creating genuine connections with customers and delivering exceptional 1:1 service

Core Competencies  Ensure the highest level of customer service possible  Prioritise brand and product ... It’s your job to create the best possible customer experience. ... You ensure that all customer questions are addressed accurately and responded to before they leave. ... You provide exceptional service from start to finish, including effectively communicating our return ... You make yourself personally available to all customers in order provide exceptional service to both

Manage the operational teams, including DevOps and Customer Support Translating strategic objectives ... clear plans and priorities Managing planning, capacity, and delivery flow Make sure priorities match customer ... of operational responsibilities during maternity leave regarding: Coordinating internal support for customer ... strategy and execution Collaboration and communication skills Strong stakeholder management skills Customer ... business needs Work closely with Product, Engineering, Research, Commercial, and management Support customer-related

Collaborate cross‐functionally with Marketing, Finance, Operations, Customer Service and Supply Chain ... Collaborate cross‐functionally with Sales Operations, Supply Chain, Customer Service and Finance teams ... to ensure excellent execution and service levels. ... teams to ensure excellent execution and service levels. ... Experience building and managing strategic customer relationships.

Sales and Customer Service departments. ... Working closely with Sales Engineering and Customer Service to ensure a smooth handover and execution ... Acting as the main point of contact for the local customer, the international project team, and the local ... Implementation Benelux and collaborate closely with the international project team in Austria, the customer

service, and contribute to achieving sales targets. ... service, store operations, and product knowledge The chance to actively contribute to the company's ... service, including answering questions and resolving issues Assist with sales initiatives and contribute ... service experience with strong interpersonal skills Strong time management and organizational abilities ... Key Responsibilities Support the Store Manager with day-to-day store operations Deliver excellent customer

A smile with a customer-centric approach, from the moment a customer enters a Jimmy store, to having ... loyalty, understand customer relationship management Be knowledgeable of the collection and the brand ... experience using the Optometrist’s recommendations to build perfect product solutions for the customer ... the next The Role: Every day is different at Jimmy Fairly, however your key missions will include: Customer ... great brand ambassador and embrace the brand Selling Ceremony You will provide an amazing in-store customer

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer ... Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer ... We're building a future where customer experiences are being redefined from support tickets and hold ... Your background looks something like this 4-6 years of customer facing experience in a sales engineering ... Account Executives to discover and qualify solutions that lead to strong return on investment for your customer

You'll solve complex problems like architecting omnichannel customer service platforms handling millions ... service platforms, personalization engines, and intelligent automation Strategic influence: Partner ... Cross-Functional Collaboration: Partner closely with Account Managers, Shared Delivery Teams, and AWS service ... Trusted Customer Advisory: Act as a strategic advisor to customer engineering and product leaders on ... What Excites You Architecting at scale: Design solutions that handle millions of customer interactions