8295 customer service English-speaking jobs in the Netherlands

You're the gatekeeper of customer service, no customer of yours will walk out the door unsatisfied. ... You'll be responsible for: Making sure the customers receive the best service possible Being a right ... processes run correctly and coming up with improvements where needed We're looking for someone who is: Service

This is not a typical customer service specialist role. ... Order Management, Logistics & Customer Support Amsterdam, reference 2026-01003 Job description

Overview In this role you will lead aftermarket project portfolios, aligning service and upgrade initiatives ... You will translate customer insights into actionable improvements while fostering continuous improvement ... You will drive cross-functional collaboration to enhance service capabilities and ensure on-time, on-budget ... inception to completion with focus on commercial and operational execution Build and maintain strong customer ... identify opportunities for additional aftermarket business Balance scope, schedule, cost, quality, and customer

The objective is to deliver a seamless and high-quality customer service and repair experience worldwide ... repair service experience Roll out Service and Repair strategic and tactical objectives for EMEA & APAC ... complaints, product upgrades, and routine maintenance for all products worldwide, ensuring a seamless customer ... Responsible for leading the Supply Chain and Service & Repair teams, this role develops, implements, ... In addition, the role oversees global service and repair operations, including the management of technical

Shared Service Center Manager Job ID: 214 Financial Shared Services Center Manager ( remote, full-time ... ) We are seeking a dynamic and experienced finance professional to lead our Group Shared Service Center ... Monitor KPIs and service levels, providing regular performance updates to senior leadership.

, CRM, billing, and customer platforms Lead service assurance across mobile and broadband (voice, data ... issues Oversee vendor delivery and system performance across the full stack Partner with infrastructure, customer ... Manager Service Reliability & IT Operations Manager Service Reliability & IT Operations Direct message ... Your Day-to-Day: Resilience, Service Uptime & Stakeholder Trust Ensure 24/7 reliability across OSS/BSS ... , SMS) Govern API health, integration resilience, and service performance Monitor and improve key KPIs

Define and execute the Customer Support technology strategy, including Service Cloud alongside other ... Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. ... Own the Service Cloud roadmap, balancing needs across global Adyen teams sharing the platform. ... support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer ... Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality

If you have 5-8 years of professional experience in after-sales, customer service, or technical support ... Qualification and requirements 5-8 years of professional experience in after-sales, customer service, ... Customer support oversight: ensure timely, professional, and effective resolution of technical and service-related ... Service process management: develop, document, and continuously improve after-sales procedures, service ... , and US after-sales teams to ensure a consistent customer experience worldwide.

Customer Onboarding team and contribute to the growth and scaling of our customer base in EMEA. ... CDD Direct Customer Onboarding team Adyen is looking for a hands‐on CDD Risk Analyst to join our Direct ... Who you are 3-6 years of experience in Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), or

You know when automation helps and when a customer is better off talking to a person. ... We handle around 20k customer contacts a month across 11 languages and a wide range of time zones, our ... You'll report to our Head of Customer Success, collaborate with the support team and Product, and will ... Analyze our customer contact reasons and communications and turn those into structured feedback and ... Define how we measure quality and customer outcomes, and use the measurements to decide what to do next

Improve products and service: Introduce service reporting and customer reviews. ... Define service hours and service level agreements aligned with customer needs and available capacity. ... Maintain traceable service records and follow applicable customer requirements for information security ... Experience translating customer and contractual requirements into executable plans, budgets and service ... routes and customer communication.

What you'll do Lead the shift to an AI-first Support function, balancing automation with personal service ... Roll out chatbots, automation and self-service to cut resolution times and raise deflection rates, backed ... You'll work closely with Product, Engineering, Customer Success and other teams of the Customer Excellence ... Owned SLAs and Support metrics, and worked with Product, Engineering and Customer Success to turn customer ... Report into the Customer Excellence leadership team.

Prioritising by customer and business impact and setting the scope and channels to most effectively reach ... with a view on where the space is headed relative to traditional finance Strong insight into unmet customer

Most importantly, you enjoy the challenge of providing excellent customer service in a fast-paced environment ... About the Role We are looking for a new Customer Success Manager who understands our customer business ... Responsibilities Drive customer success and satisfaction: Be responsible for the complete customer lifecycle

Customer Success Manager We are looking for a Customer Success Manager to join our EMEA Customer Experience ... Willingness to travel occasionally based on customer needs. ... Experience with CRM and customer success tools such as Salesforce, JIRA, Confluence, or equivalent. ... Act as the voice of the customer internally, channeling feedback into Product and delivery priorities ... Manage customer risks and escalations, coordinating cross-functional resolution across Support, Product

Guide the customer and Atlassian Account Team to develop customer Success Plans, including regular check-ins ... Problem-solving skills and a customer-centric mindset. ... Atlassian is looking for a Principal Customer Success Manager in the Enterprise Segment . ... Experience balancing a book of business in a customer-facing environment. ... Atlassian Principal Customer Success Managers (CSMs) help customers realize the value in their Atlassian

What Sets You Apart You have built infrastructure or shared service products in a large scale environment ... You partner with Legal and Customer Care teams to make sure we always handle customer data safely. ... The Customer Asset Storage (CAS) team looks after billions of photos and projects that form the heart ... This role is vital to our future goals and helps us scale how we handle customer assets across the entire ... How You Make Your Mark You create a roadmap that balances new customer value with technical health and

to operational performance, team development, and long-term customer satisfaction. ... teams Ensure compliance with HSE standards, company procedures, customer requirements, and relevant ... development Strong communication and stakeholder management skills with the ability to build trusted customer ... Working closely with service teams, customers, and internal stakeholders, you will contribute directly ... Manager (m/f/d) - Northern Netherland REQUISITION ID: 13752 LOCATION: Vlagtwedde, NL, 9541 CX DEPARTMENT: Service

Responsibilities include managing OSS mobile and fixed domains, driving automation, and elevating customer-impacting ... This is a unique opportunity for a seasoned professional to lead service assurance, closely aligned with ... Do: Lead ITSM processes across Incident, Problem, Change, Release & Configuration (ITIL v4) Ensure service ... reliability of business-critical IT platforms, managing vendor performance, and mentoring a team of E2E Service ... certification, strong OSS/BSS and fault management experience Proven track record in vendor management and service

Collaborate with Operations and Quality teams to ensure customer satisfaction and service excellence. ... Monitor and analyse market trends, competitor activities, and customer needs to adjust strategies accordingly ... results-driven Regional Sales Director (RSD) to lead revenue growth in key markets by acquiring and expanding customer ... Qualifications 5+ years of proven B2B sales experience, in a service-driven industry. ... Grow and maintain strategic relationships with existing customers to expand service offerings.