10039 customer service English-speaking jobs in the Netherlands

support or service operations 2+ years of team lead, senior agent, or mentorship experience Hands‐on ... As a Customer Support Team Lead , you will manage and develop our EU-based Customer Operations team while ... and handovers between time zones Report bugs or system issues in Slack with clear steps, context, and customer ... and automation tools to enhance team performance and support operations What You Bring 4+ years in customer ... updates with the CO Manager Ensure a smooth daily handover between EU and US teams to maintain consistent customer

We are seeking a Head of Customer Experience to join our Senior leadership team and lead the company&

and Customer Ops. ... As a Senior Customer Success Manager , you'll work directly with our most valuable customers, guiding ... Next is your weekly check‐in with your Customer Ops Specialist to review enterprise accounts. ... Use it to improve the customer experience, find new opportunities, and help clients get the most from ... You're comfortable digging into data to understand customer behaviour and needs, and you have the

Customer Technology Advisor - Cloud page is loaded Customer Technology Advisor - Cloud Apply remote type ... You are customer-focused – someone who prioritizes customer success in their work. ... technical and solution expertise to drive targeted opportunities and exceed customer expectations. ... Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your ... As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you

Nice to have Experience in customer success, operations, account management or another customer‐facing ... Ready to smoothen Quatt's customer journey? ... Monitor the customer journey daily and proactively remove obstacles along the way. ... Customer Success Manager - Installations Quatt, Amsterdam, North Holland, Netherlands Do you want to ... Structured way of working: You can manage many customer journeys at once while keeping a sharp overview

What You'll Do Drive Customer Success: Support the full customer journey from onboarding to renewal ... Stacks Amsterdam, North Holland, Netherlands Customer Success Manager - Accounting Stacks is looking ... for a fiercely ambitious, entrepreneurial, and commercially driven Customer Success Manager - Accounting ... Accounting‐Led Support: Leverage your Accounting/Controller background to deeply understand customer ... Customer‐centric mindset: know how to build trust with finance teams, navigate and deliver strategic

Success Manager role at Canonical The role of a Customer Success Manager at Canonical Customer success ... Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and ... Through a clear understanding of their customer's objectives, the CSM can activate a large range ... Amsterdam, North Holland, Netherlands Join or sign in to find your next job Join to apply for the Graduate Customer ... We are growing our Customer Success team to continue offering thoughtful, smart, precise interactions

Enterprise Customer Success Manager – Remote Canonical is a leading provider of open‐source software ... Experience building and improving internal processes while delivering on customer projects. ... Serve as a customer advocate internally and influence product roadmaps, websites, documentation, and ... Run weekly customer and business review processes with cross‐functional teams, prioritise blockers, and ... Collaborate with Sales, Field Engineering, and Support to develop and deliver engagement plans that fulfill customer

Sales and Service Excellent problem-solving and mentoring skills Strong communication skills in English ... As a Senior Customer Insights Developer, you will develop complex solutions on Microsoft's Customer ... You will be the tech lead for everything Customer Insights-related within the Digital Organization and ... Insights, including Customer Insights Data and Journeys with a big plus for hands-on experience with ... Insights feature requests Minimum Requirements: Minimum 5 years of experience as Customer Insights Developer

Overview Want to be responsible for driving customer satisfaction and growth within a company that' ... You have 3+ years of experience as a Customer Success Manager in a B2B SaaS environment. ... If you're passionate about delivering great customer experiences and driving real business outcomes ... as the voice of the customer to internal teams Spotting for expansion opportunities, both upselling ... Success Manager in a B2B SaaS company Have a strong track record of customer retention, expansion, and

Two (2) plus years in a customer service-oriented role required. ... Senior Customer Success Manager - Vertex Inc. ... Act as an extension of the customer, being a proactive advocate within Vertex and the customer to accomplish ... Own the delivery of periodic customer health-checks. ... Join to apply for the Senior Customer Success Manager role at Vertex Inc.

What You'll Bring Deep experience building and scaling customer advocacy, customer marketing, and ... Join to apply for the Director, Customer Advocacy role at GitLab GitLab is an open‐core software company ... An Overview Of The Role As the Director, Customer Advocacy for EMEA, you will play a critical role in ... You will lead efforts to build and execute scalable advocacy programs that showcase powerful customer ... Some Examples Of Our Projects Building and scaling regional customer reference and advocacy programs

Success teams, to optimise the end‐to‐end customer experience. ... Success to enhance our customer journey and optimise the performance of the post‐sales teams. ... Responsibilities Support the Head of Customer Success on strategic initiatives, improving processes, ... Play a key role across the entire post‐sales journey, including Onboarding, Consultancy, and Customer ... Customer Success / Account Management Team: Currently around 3 FTE, with plans to expand to the size

Contribute to customer education and training materials. ... Willingness to travel for customer engagement. Proficiency in English. ... Translate complex customer requirements into actionable technical solutions. ... several quantum computing partners while also serving as a quantum solutions expert for our European customer

Experience developing and monitoring Quality Assurance processes to maintain high service standards. ... Your role and impact As the Team Lead for Search Support, you will play a crucial role in elevating service ... Customer Feedback Integration: use customer feedback to inform product, sales, and marketing decisions ... Ability to use customer feedback to inform decisions and drive improvements. ... Strong collaboration skills with other departments to enhance customer experience.

Customer Success Manager We bieden je NS Business card, ook privé te gebruiken 13e maand en vakantiegeld ... This is a new role with real freedom to define customer success in a complex, high-impact environment ... corporate Internationale werkomgeving Support +20 miljoen klanten Werken waar en wanneer jij wil As a Customer ... or commercial roles such as customer success, account management or consultative selling The ability ... Drive adoption of infrastructure services through alignment sessions and clear communication Chair customer

Requirements: Experience: 8+ years of experience in customer success, customer service, and/or technical ... service best practices, as you design and lead the team through the customer journey. ... and implementing best practices to enhance service quality and efficiency. ... service tailored to our integrators including managing escalations and ensuring timely resolution of ... Customer-Centric: Passion for customer satisfaction and a track record of building strong customer relationships

Drive continuous improvement within the Customer Onboarding team based on customer feedback and data, ... Sales, Customer Success/ Support, or Recruitment. ... What you will do As a Customer Onboarding Team Lead at Sensorfact, you will play a key role in shaping ... What you bring Proven experience as a Team Lead or Manager in a customer focused environment, such as

for orchestrating an exceptional, consistent customer experience throughout the customer journey. ... customer retention and loyalty. ... A strong customer‐centric mindset with a passion for delivering outstanding customer experiences. ... Strong understanding of customer journey mapping, customer experience best practices, and operational ... Proven experience in a senior leadership role focused on customer engagement, customer care, or commercial

At the heart of the JET Customer League are our values and behaviours. ... Every time a customer decides where to order, they\'re picking a side. ... Focusing on scaling experiments that optimize customer engagement and marketing effectiveness is where ... By truly living our values and embodying our behaviours, we're building a customer-first culture ... such as segmentation, churn prediction, recommendation systems, and uplift modeling to improve the customer