12268 customer service English-speaking jobs in the Netherlands

  • ValueBlue B.V.
  • Utrecht
  • February 8
timely renewals and successful upsells at assigned customer accounts. ... The opportunity in short As a Customer Success Manager at ValueBlue, you will play a pivotal role in ... You will be the initial point of contact for our customers, responsible for driving customer satisfaction ... needsAbility to manage multiple customer engagements simultaneouslyWillingness to travel as needed to ... Voice customer needs to our Product team.Renewals and upsell : support the Account Management team with
  • Smartly.io Group
  • Amsterdam
  • February 8
Possess 3+ years of relevant experience in a Customer Success or similar customer-facing function. ... As a Customer Success Manager at Smartly, you will... ... As a Customer Success Manager at Smartly, you'll take ownership of your own customers from the first ... week; give consultative advice, scope and drive successful product adoption and grow customer engagement ... which will allow you to learn quickly about growing and nurturing your own book of business, managing customer
  • Eternal Sun Group BV
  • Amsterdam
  • January 30
the customer service team from The Hague. ... and installation trips of the field services engineers, to learn and support the customer service team ... The main tasks for this job, as part of the customer service team, you will be responding to high priority ... Next to that, you will be going on troubleshooting or service trips several times a year, which is why ... engineers (2x US, 1x Malaysia, 1x India) and the teams in the headquarterOccasionally joining service
  • STAEDEAN Life Sciences
  • Amsterdam
  • January 25
Capture and share customer insights with the rest of our organization (Voice of the customer). ... Why Work for UsAs Customer Success Manager at STAEDEAN, you will be at the forefront of driving customer ... Excited about driving customer success? ... Monitor customer health, address risks early, and drive retention and satisfaction. ... Support product advocacy by driving case studies, referrals, and customer references.
  • STAEDEAN
  • Amsterdam
  • January 24
Success Manager at STAEDEAN, you will be at the forefront of driving customer satisfaction, product ... You will manage the customer journey from onboarding to renewal, ensuring alignment with their goals ... the functionality customers need to operate efficiently and scale with confidence.Why Work for Us As Customer ... Apply to STAEDEAN as a Customer Success Manager and take your career to the next level #J-18808-Ljbffr ... activities.Conduct check-ins and Impact Reviews, creating and executing joint success plans.Monitor customer
  • Verisure
  • Amsterdam
  • January 22
Excellent English language skills, Dutch is a plus Nice to Have - Experience in subscription-based or service-oriented ... customer satisfaction and loyalty across the entire customer journey. ... Required Skills & Experience - Experience with customer experience, customer success, customer research ... Customer Experience Analyst About the Role The Customer Experience Analyst is responsible for improving ... This role will be part of the Customer Experience team.
  • Brunswick Marine in EMEA
  • Amsterdam
  • January 22
second language of Dutch or French is advantageous Intermediary knowledge of boating and/or angling Customer ... You will help the local country Service team provide high quality technical support for Navico Group ... technically related issues RMA creation and overseeing returns and fault verification On board field service ... email and social media, advising on system design, installation and product application, on‐board field service ... opportunities to upgrade consumers to the latest product offering Working constructively with regional Service
  • PQShield
  • Dokkum
  • January 22
delivery systems (e.g., Jira Service Management, SFTPgo) Desirable – direct experience integrating, ... About The RoleAs a Customer Engineering Lead you will be integrated closely with the wider Engineering ... The primary responsibility is to provide first‐line response to Customer tickets and to set and maintain ... Strong communication skills are required, especially via internal and customer‐facing tools such as Jira ... A secondary role of the team is to experiment with PQShield IP, acting as a "friendly customer"
  • ChannelEngine
  • Leiden
  • January 20
foster a customer-first culture. ... What makes you the ideal Customer Success Director? ... We're looking for a Customer Success Management Director to join ChannelEngine! ... to create shared value and long-lasting impact.What will you do as Customer Success Director? ... As the voice of the customer, you'll ensure their needs are understood across the organization and
  • vCluster
  • Amsterdam
  • December 30
You'll work closely with engineering, take ownership of customer problems, and help shape how we ... Customer Obsession: Above and beyond to make customers happy, with great usability and support. ... solutions, and best practices to build our knowledge base Occasional flexibility needed for urgent customer ... channels and our ticketing system Collaborate with engineering to escape critical issues, communicate customer ... complex technical issues clearly in Slack and tickets Ability to work independently, manage multiple customer
  • Rotterdam Innovation City
  • Amsterdam
  • December 11
Customer engagement is all about the ongoing interactions between company and customer; that's what ... You will be part of the Customer Success Team and grow and retain our position as the preferred customer ... Qualifications At least 3 years of Customer Success experience in SaaS. ... , customer requirements, and features are properly deployed and addressed. ... The Customer Success Team helps onboarding new customers and users and lets them get the best out of
  • Dashmote
  • Amersfoort
  • December 8
Represent the voice of the customer , collecting and analyzing feedback to enhance our solution and customer ... Deep understanding of CSM best practices, SaaS metrics, and customer health indicators. ... Main responsibilitiesWe're looking for a Customer Success Manager to join our growing team! ... Identify risks and proactively implement strategies to improve customer health and retention . ... Own the end-to-end customer journey , from onboarding to renewal and expansion, ensuring clients successfully
  • Onetrail
  • Amersfoort
  • December 4
You are customer-oriented, and a technical background is a plus. ... The Delivery department itself consists of Project Managers, EDI Customer and Support Consultants. ... work environment, in which you will be working as an (in-house) EDI Integration Consultant for a large customer
  • Graduate
  • Amsterdam
  • December 1
If so, the Customer Success Manager role at Workwize could be your next exciting opportunity! ... success and satisfaction:Own the entire customer lifecycle, from onboarding to renewal.Strengthen client ... for over 30,000 users and managing 100,000+ devices globally.We're seeking a commercially driven Customer ... you thrive in a dynamic, cross-functional environment and love the challenge of delivering top-tier customer ... client needs, you'll tailor your approach to deliver customized solutions.What You Will Do:Drive customer
  • Link HRM B.V.
  • Tilburg
  • January 30
LogoFrom long-haul transportation to last-mile delivery, our client is dedicated to excellent customer service ... to ensure service quality and satisfaction; • Process optimization and compliance: analyze and improve ... coordination: maintain communication with logistics suppliers and handle customer inquiries and complaints ... checks, maintain logistics data, and generate reports to support management decisions; • Supplier and customer
  • The Gap Inc
  • Heerenveen
  • February 11
LogoYou’re responsible for engaging and connecting with our customers by providing excellent customer service ... A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience ... Seek out and engage with customers to drive sales and service using suggestive selling.    ... Enhance customer experience using all omnichannel offerings.    ... Handle all customer interactions and potential issues/returns courteously and professionally.
  • Carrière
  • Breda
  • February 11
You will also support Customer Service where needed and are flexible to assist colleagues across departments
  • Clarksoutlet
  • Amsterdam
  • January 26
of Clarks – welcoming people into your store, where they'll find fantastic footwear and matching service
  • Nabtesco Marine Europe B.V.
  • Ridderkerk
  • February 13
Prepare detailed service reports and documentation according to company standards. ... Provide expert technical guidance to clients and shipyard personnel during service operations. ... technical expertise in marine propulsion equipment and the ability to effectively manage and oversee service
  • Alicat Scientific
  • Duiven
  • February 11
Role Summary We are seeking a hands-on Assembly & Service Operator to support our European operations ... primary focus of this role is product assembly and calibration, with secondary responsibilities in service ... Secondary responsibilities: - Perform routine service activities such as standard repairs and recalibration ... procedures. - Receive consolidated shipments and carry out incoming inspections. - Support Sales and Service ... according to standard procedures, deliver consistent quality with minimal rework, and reliably support service
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