12151 customer service English-speaking jobs in the Netherlands

As a Customer Journey Expert (CJE) you have an end-to-end responsibility for delivering and managing ... And although you are experienced, do you continuously want to grow your personal skills as a customer ... Then you might be the person we are looking for As a Customer Journey Expert at TFS You contribute to ... improvement of the product performance of Trade Financial Services You will become an expert in product and customer

We are currently looking for a Customer Success Account Manager - REMOTE. ... Join us to make a meaningful impact in customer satisfaction and retention. ... In this role, you will manage strategic customer accounts, ensuring they derive maximum value from our ... Your expertise in account management will be crucial in understanding customer workflows, addressing ... AccountabilitiesAct as primary CS contact for an assigned customer portfolio Understand production workflows

Respond to customer inquiries regarding product use, service needs, and ongoing support. ... service coordination. ... Manage client onboarding and equipment setup, coordinating installations with technical service partners ... AccountabilitiesOwn the end-to-end customer experience and define scalable customer success strategies ... We are currently looking for a Customer Success - REMOTE.

Hybrid/Remote working (location dependant) 30 day working abroad 4 week paid sabbatical after 5 years service ... At Mambu, the Customer Success team drives measurable business outcomes and scales global growth for ... , acting as a trusted advisor for accounts Accountable for Customer's overall success with Mambu, ... including renewals, expansion, customer health, and satisfaction Developing individual success plans ... What you'll do Build strong customer relationships with practitioners as well as executive sponsors

Capture and share customer insights with the rest of our organization (Voice of the customer). ... Why Work for UsAs Customer Success Manager at STAEDEAN, you will be at the forefront of driving customer ... Excited about driving customer success? ... Monitor customer health, address risks early, and drive retention and satisfaction. ... Support product advocacy by driving case studies, referrals, and customer references.

Success Manager at STAEDEAN, you will be at the forefront of driving customer satisfaction, product ... You will manage the customer journey from onboarding to renewal, ensuring alignment with their goals ... the functionality customers need to operate efficiently and scale with confidence.Why Work for Us As Customer ... Apply to STAEDEAN as a Customer Success Manager and take your career to the next level #J-18808-Ljbffr ... activities.Conduct check-ins and Impact Reviews, creating and executing joint success plans.Monitor customer

second language of Dutch or French is advantageous Intermediary knowledge of boating and/or angling Customer ... You will help the local country Service team provide high quality technical support for Navico Group ... technically related issues RMA creation and overseeing returns and fault verification On board field service ... email and social media, advising on system design, installation and product application, on‐board field service ... opportunities to upgrade consumers to the latest product offering Working constructively with regional Service

delivery systems (e.g., Jira Service Management, SFTPgo) Desirable – direct experience integrating, ... About The RoleAs a Customer Engineering Lead you will be integrated closely with the wider Engineering ... The primary responsibility is to provide first‐line response to Customer tickets and to set and maintain ... Strong communication skills are required, especially via internal and customer‐facing tools such as Jira ... A secondary role of the team is to experiment with PQShield IP, acting as a "friendly customer"

Excellent English language skills, Dutch is a plus Nice to Have - Experience in subscription-based or service-oriented ... customer satisfaction and loyalty across the entire customer journey. ... Required Skills & Experience - Experience with customer experience, customer success, customer research ... Customer Experience Analyst About the Role The Customer Experience Analyst is responsible for improving ... This role will be part of the Customer Experience team.

A strong passion for delivering exceptional customer service and setting a high standard. ... You are an essential Fairphone ambassador, helping drive customer love while gathering valuable customer ... Support Agent, your role is to ensure an excellent customer experience by promptly responding to customer ... Previous experience in customer support or similar role. ... Excellent written and verbal communication skills with a customer-focused mindset.

Customer engagement is all about the ongoing interactions between company and customer; that's what ... You will be part of the Customer Success Team and grow and retain our position as the preferred customer ... Qualifications At least 3 years of Customer Success experience in SaaS. ... , customer requirements, and features are properly deployed and addressed. ... The Customer Success Team helps onboarding new customers and users and lets them get the best out of

Possess 3+ years of relevant experience in a Customer Success or similar customer-facing function. ... As a Customer Success Manager at Smartly, you will... ... As a Customer Success Manager at Smartly, you'll take ownership of your own customers from the first ... week; give consultative advice, scope and drive successful product adoption and grow customer engagement ... which will allow you to learn quickly about growing and nurturing your own book of business, managing customer

You work closely with production, IT and sales to make sure that quality, speed and service are always ... You are a Customer Success Manager who knows what they are talking about. ... With 4 to 8 years of experience in B2B Customer Success, Account Management or Client Services you know

the customer service team from The Hague. ... and installation trips of the field services engineers, to learn and support the customer service team ... The main tasks for this job, as part of the customer service team, you will be responding to high priority ... Next to that, you will be going on troubleshooting or service trips several times a year, which is why ... engineers (2x US, 1x Malaysia, 1x India) and the teams in the headquarterOccasionally joining service

You'll work closely with engineering, take ownership of customer problems, and help shape how we ... Customer Obsession: Above and beyond to make customers happy, with great usability and support. ... solutions, and best practices to build our knowledge base Occasional flexibility needed for urgent customer ... channels and our ticketing system Collaborate with engineering to escape critical issues, communicate customer ... complex technical issues clearly in Slack and tickets Ability to work independently, manage multiple customer

If so, the Customer Success Manager role at Workwize could be your next exciting opportunity! ... success and satisfaction:Own the entire customer lifecycle, from onboarding to renewal.Strengthen client ... for over 30,000 users and managing 100,000+ devices globally.We're seeking a commercially driven Customer ... you thrive in a dynamic, cross-functional environment and love the challenge of delivering top-tier customer ... client needs, you'll tailor your approach to deliver customized solutions.What You Will Do:Drive customer

foster a customer-first culture. ... What makes you the ideal Customer Success Director? ... We're looking for a Customer Success Management Director to join ChannelEngine! ... to create shared value and long-lasting impact.What will you do as Customer Success Director? ... As the voice of the customer, you'll ensure their needs are understood across the organization and

timely renewals and successful upsells at assigned customer accounts. ... The opportunity in short As a Customer Success Manager at ValueBlue, you will play a pivotal role in ... You will be the initial point of contact for our customers, responsible for driving customer satisfaction ... needsAbility to manage multiple customer engagements simultaneouslyWillingness to travel as needed to ... Voice customer needs to our Product team.Renewals and upsell : support the Account Management team with

You are customer-oriented, and a technical background is a plus. ... The Delivery department itself consists of Project Managers, EDI Customer and Support Consultants. ... work environment, in which you will be working as an (in-house) EDI Integration Consultant for a large customer

You bring 3-5 years of experience in a customer-facing role in Customer Success or Account Management ... Build strong, long-term relationships and act as a trusted customer advisor. ... Monitor customer health and identify risks, growth opportunities, and changing needs early. ... Own renewals and proactively identify expansion opportunities across your customer portfolio. ... Work closely with Sales, Marketing, and Product to continuously improve the customer experience.