7839 customer service English-speaking jobs in the Netherlands

gap Leading regular customer facing service reviews with reporting aligned to the contractual and DLR ... relationship Minimum 8+ years of experience in a customer facing roles in a service company, preferably ... Managing service-related customer escalations and complaints including their recording, management, escalation ... Experience with Service Management, preferably of more complex international customers. ... Job Description Leads the end-to-end holistic delivery of the overall operational service for our strategic

on service KPIs and customer performance; Build and maintain strong customer relationships through regular ... service reviews; Ensure incidents, escalations and customer requests are handled effectively; Drive ... or service teams; Strong knowledge of SLA management, KPI reporting and customer success; Experience ... and Engineering to deliver exceptional service. ... outstanding service delivery to customers worldwide.

our customer service technology stack. ... Strong understanding of customer service technology stacks, including automation and telephony. ... service and fulfillment operations. ... This includes Salesforce as our core CRM, automation and self-service platforms, and telephony systems ... Lead selection, implementation, and optimization of automation, self-service, and telephony platforms

our customer service technology stack. ... Strong understanding of customer service technology stacks, including automation and telephony. ... service and fulfillment operations. ... This includes Salesforce as our core CRM, automation and self-service platforms, and telephony systems ... Lead selection, implementation, and optimization of automation, self-service, and telephony platforms

Belangrijkste vereisten5+ years in customer operations, customer service, or operations management Proven ... Overview In this role you lead Fastned's customer service operations, guiding a team of 10 and managing ... You'll monitor service levels and customer experience, turning insights into actions that enhance the ... Coordinate with internal and external stakeholders to enhance processes and share customer insights ... journeys and scale support Ensure the external partner delivers an industry-leading customer experience

You are responsible for developing and managing a professional, customer-oriented service organization ... partners, account managers and service teams You translate insights from customer and field experiences ... You are a driven and entrepreneurial professional with a fresh perspective on service and customer experience ... In doing so, you not only ensure an excellent customer experience, but also elevate the quality, efficiency ... translating strategic objectives into concrete results You speak the language of both technology and the customer

customer relationships Lead Service Account Plans and identify growth opportunities Collaborate with ... portfolio and customer base Commercial mindset and customer focus Strong collaboration and communication ... skills Experience in Service, Service Sales, or Account Management is a plus Why This Opportunity Broaden ... Strategic Account Directors and internal teams Support a consistent and high-quality customer experience ... This role is ideal for individuals looking to expand their commercial exposure, strengthen customer engagement

We are looking for a Customer Relations Manager Benelux to lead customer service excellence across the ... AID) Your profile Solid experience in Customer Service / Customer Operations / CX Proven track record ... professionals Ensure high-quality delivery from external customer service partners Enable efficient, ... service providers (BPOs) Ensure performance against service levels, quality standards, and FTE plans ... Service Subject Matter Expert (SME) for Benelux within EMEAP Serve as a key interface between regional

As a Senior Service Designer, you contribute to this ambition by giving the customer, the business, and ... In addition, you can also work on location at the customer. ... At Essense, we believe in customer-centric collaboration to move the world forward. ... design methods such as stakeholder maps, journey maps, service scenarios, service blueprints A strong ... Map insights and foresight across the customer experience Make complex information transparent and visual

Customer Excellence: Oversee the regional customer service team, managing complaint resolution through ... People Management & Customer Service: Leadership Development: Lead, train, and develop operations staff ... service within the business unit. ... the Managing Director Growth Markets, you will oversee operations, end-to-end supply chain, QHSE, and customer ... case tracking systems (Salesforce) to increase customer satisfaction and achieve On-Time Delivery targets

experience, offering a both comprehensive and personal service through your expertise and open personality ... Associate Outlet Batavia Stad (m/f/d) | Full-Time | NEW OPENING You ensure an all-round successful customer

Ensure that our customers receive the best possible service – every day.

This is not a traditional Customer Service Manager role. ... What We're Looking For Leadership experience within Service Delivery, Customer Operations, Customer Success ... demand through proactive communication, self-service tools, and digital customer journeys. ... The Opportunity We are looking for a customer-centric and commercially minded Service Delivery Manager ... Lead critical customer escalations and service recovery activities, driving timely and effective resolution

Customer Excellence: Oversee the regional customer service team, managing complaint resolution through ... People Management & Customer Service: Leadership Development: Lead, train, and develop operations staff ... service within the business unit. ... the Managing Director Growth Markets, you will oversee operations, end-to-end supply chain, QHSE, and customer ... case tracking systems (Salesforce) to increase customer satisfaction and achieve On-Time Delivery targets

We are a leading logistics service provider with operations in the Netherlands, Spain, and Macedonia, ... Key responsibilities include maintaining strong market presence, leading strategic customer relationships ... translating market opportunities into sustainable revenue and healthy margins while building long-term customer ... and leading high-performing commercial teams Relevant network among shippers, airlines, and logistics service

your Customer Service team. ... "What makes working in Customer Service at DSV so rewarding? ... In addition, you help improve logistics processes and customer service performance. ... Time Type: Full TimeMove forward as Senior Customer Service Representative at DSV in Maastricht Airport ... You get it done As a Senior Customer Service Representative, you coordinate the daily activities within

Overview You will lead the Customer Service Export team within a global supply chain, driving smooth ... As the main link between customer service, production, planning and logistics, you shape delivery reliability ... and customer satisfaction while advancing optimization initiatives. ... Service Export team to foster accountability and collaboration Ensure accurate, timely processing of ... service, logistics or supply chain Experience in leadership or coordination Strong problem-solving and

Company Lawyer, Capital Markets (Legal and Corporate Officer, SPVs) Service Line: Capital Markets Location ... You will also help strengthen our client service delivery and contribute to mentoring junior colleagues ... capital markets, structured finance, and/or securitizations (., ABS, RMBS, CLO, covered bonds) Client service

Build and maintain long-term customer relationships through appropriate service agreements. ... As Area Sales Manager Service, you'll have the opportunity to make a direct impact on customer success ... and customer satisfaction. ... Define and execute customer sales plans. ... Working closely with cross-functional teams and service partners, you will ensure seamless service delivery

User Research Customer & User Research – formative and evaluative User Journey & User Flow Mapping – ... Status-Quo and Future State Service Blueprinting Service Architecture Ecosystem / Capability Mapping ... Must-Have SkillsQualifications Bachelor's / Master's Degree in Service Design, Strategic Design, or Innovation ... Design Management Minimum 8 years proven track record as a Service Designer / Design Strategist Experience ... in a complex Enterprise Software domain Core Skills Service Design / Design Strategy Qualitative & Quantitative