Sales: After sales are closed, participate in hand-off meetings with Account Managers to verify outcomes..Purpose of the Job Customer Success Managers are the go-to contact post-sales for a customer, as such..they are responsible for the onboarding, enablement and value realization for Solutions or Research Sales..established during the sales cycle, define role, and review any related information on the opportunity..Retention and Renewal - Supporting closing new agreements/renewals with Sales team by identifying value